(d) You must provide us with the tracking number of the consignment (if applicable), within 24 hours of dispatch or such other timeframe as we direct. 16.3 If any provision of this Ticket Exchange Policy is found by a competent court to be invalid or unenforceable, that provision shall be deemed to be omitted from this Ticket Exchange Policy and this shall not prevent the other provisions from continuing to remain in full force and operate separately. 2.3 If you are making purchases or sales on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity (and this Ticket Exchange Policy and references to "you" refer and apply to that company or other legal entity). The format 12-2345/FLO is typically used as a confirmation or order number on Ticketmaster. Note: Usually 2.5 per ticketare charged for changing the tickets for different date as administrative and handling fees. Your order must not contain VIP, premium tickets or additional non-refundable items like merchandise. Calling is a 3 hour wait time. Some Ticketmaster Articles, you might be interested to read: If you're trying to access the Ticketmaster using website or app and Read more, At some point, you might face problem when trying to transfer your Read more, Have you ever encountered an error message that simply says, "Oops, something Read more, TicketMaster is one of the most popular ticketing platforms in the world, Read more. (b) any incorrect physical Resale Tickets dispatched less than five business days prior to the relevant event are at risk of not being returned to you in sufficient time for the buyer to be able to be sent correct physical Resale Tickets. 2.5 You must not create or use multiple accounts with the purpose or intention of circumventing any of the terms of this Ticket Exchange Policy or our, 2.6 You must not use our website or app, your account and/or the Ticket Exchange (together the ". We have created Fan Guarantee to give you greater flexibility and service when buying tickets from Ticketmaster. Generally, Ticketmaster cannot guarantee refunds or exchanges, except where an event has been cancelled or rescheduled, or where Australian Consumer Law applies. Return to top Commissions Commissions are not recalled on exchanges of unused, non-refundable, reusable tickets, as no refund is being made to the customer. Changing the seats are only allowed if your booked tickets meet below requirements: Tickets are purchased directly from the Ticketmaster website or app itself. Yes, Ticketmaster makes it easy to manage your Exchange listing. a meet and greet but not merchandise or car parking), and any upsells that you purchased at the same time as purchasing Primary Tickets cannot be listed or sold using the Ticket Exchange. As our Sales Terms and Conditions state, all sales are final. or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms. I Want To Cancel My Universal Studios Ticket, The 6 Best Harry Potter Alcoholic Drinks at Universal Orlando (Updated 2023), 10 Best Restaurants At Universal Orlando CityWalk (Updated 2023). 7.1 Payment to you of any Resale Ticket proceeds shall be made via Adyen MarketPay in accordance with. 1 [deleted] 3 yr. ago Now Select the preferred Payment receiving method on your screen. Set the price. Universal also allows you to make other changes to your vacation package, such as removing dates, changing your hotel reservations, and adding add-ons like Express Passes. Pink dots indicate Fan-to-Fan Resale tickets, which cant be purchased via an exchange. 15.1 If we need to contact you, we will use your Ticketmaster account contact details. Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. 9.15 Please note, all seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for particular events. Its always best to check with Ticketmaster or the event organizer directly to confirm whether ticket exchanges are allowed or not. Most people know you shouldnt buy from these sellers, so its probably best to avoid them altogether. Make Your Reservations Early and Adjust Accordingly. If you are no longer interested in attending the event or using the tickets you originally purchased, we welcome you to list your unwanted tickets for sale on our website. In some cases, you may be able to exchange your tickets through Ticketmasters fan-to-fan exchange program, which allows ticket holders to sell or exchange their tickets with other fans. In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. If you are listing and selling a Resale Ticket, you will also need to have an Adyen MarketPay account (which we will set up for you as part of the listing process and act as an authorised representative for you in relation to Adyen), and you will need to enter into a separate legally binding contract with Adyen by accepting. 12.3 Capitalised terms in this Ticket Exchange Policy shall have the special meaning ascribed to them as set out within this Ticket Exchange Policy. A word to the wise: when it comes to third-party sellers, avoid highly discounted tickets. SELLER TERMS (LISTING AND SELLING RESALE TICKETS). After the switch, you will enter the email address you use to access the community in order to reset your password. Selling Tickets. Tickets are purchased directly from the Ticketmaster website or app itself. 2.7 We reserve the right to terminate your account and/or cancel any sale or purchase orders and/or prohibit you from listing Resale Tickets or making future orders and/or prohibit you from using the TM Services in future if: (a) any abusive or threatening behaviour is carried out by you or on your behalf or via your account; (b) we suspect any fraudulent activity or other illegal activity is carried out by you or on your behalf or via your account; (c) we suspect any unauthorised use of your account or other unauthorised activity is carried out by you or on your behalf or via your account, including unauthorised contact between sellers and buyers or potential buyers; (d) we are ordered to do so by any legal or regulatory authority; and/or, (e) you otherwise breach the terms of this Ticket Exchange Policy or any other applicable policies (including our, 2.8 You may close your account by contacting us using our, 2.9 Termination of your account and/or cancellations of any purchases, listings or sales under this Ticket Exchange Policy (or purchases under our, 3.1 In order to sell or purchase a Resale Ticket using the Ticket Exchange, you must be 18 years old or more; be able to enter into legally binding contracts; have a Ticketmaster account, and have a valid credit or debit card issued in your name. If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. Ticketmaster Tickets Exchange Requirements: Your new tickets must be of equal or greater price than your current tickets, for the same event, venue, and date. Therefore, we make no warranty in relation to any goods or services provided by sellers or any acts or omissions of any users (whether buyers or sellers). (e) You must not include any documentation or other materials in the envelope containing the tickets (i.e. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. That's it, your tickets will be listed on Ticketmaster. Listing Your Tickets 19. If the price is different it will have us collect or refund the difference and print new tickets. However, the exchange process varies depending on the event and the seller. The availability of tickets and the event organizers approval are the two main factors that determine whether or not tickets can be exchanged for a different date. If there is something more to add or any suggestions then please reach out to us with "Contact Us" section. Ever since I was a child, my favorite trips have been to theme parks I love getting lost in the magic of Disney and have never had a bad experience at Universal Studios. We believe bragging rights are in order. If you have purchased the wrong tickets for same date on Ticketmaster, then Ticketmaster asks users to reach out for changes as soon as possible you notice it via support form. Its important to keep the confirmation number safe as it can be required later on to access the tickets. Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. When you buy a Resale ticket, we do our best to reissue them in your name. Neither shall we be liable for any loss or damage sustained to your property or belongings or those of any guests under your booking attending an event. This blog contains everything you need to know about CluedUpp events, booking your tickets, and more. 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. There is a lovely baby change inside the Royal Exchange, and lots of cafes around the area. 10.4 Neither the seller nor we shall be liable for, and you will not be entitled to any refund where delivery is refused, returned, missed, unclaimed or fails as a result of your failure to provide correct and complete delivery information and/or failure to ensure you are available to receive delivery of Resale Tickets (whether physically or via email, as applicable) or your failure to download Tickets from your Ticketmaster account, as applicable. 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. The Ticketmaster Fan Guarantee is: Guaranteed 100% official tickets. 5.9 If you dispatch any incorrect Resale Tickets in error, you must contact us immediately via our, (a) we may be unable to deal with mistakes or errors notified to us later than five business days after the date of dispatch (or earlier, depending on the circumstances); and. The term ". Tap the Remove Listing button to the right of the listing you want to remove. 11.7 Refunds will be made using the same means of payment as you used for the initial purchase. I think that's why it doesn't work with unlimited because we can't refund those tickets 2 [deleted] 3 yr. ago Ooohhh good to know! Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. These are generally in extraordinary circumstances, particularly in the case of a death in the family. If you are unable to attend an event and want to attend another event instead, best option would be to sell your tickets through the fan-to-fan exchange program and then purchase the tickets for the event you would like to attend. Now, everyone will use the NFL Ticketing Network. Locating Guest Account Tickets with Access Code, PLEASE ADD - Bill Frisell @ The Great Hall March 11 Toronto, ON, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. A legally binding contract between you and the seller is formed upon the issuing of the order confirmation. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. We will try to cover everything you need to know to make your ticket exchange a smooth and seamless process. 9.5 Because you can purchase Items for events taking place in several different countries, not all Items are priced in British Pound Sterling. 9.13 To prevent fraud and protect us, we reserve the right to carry out checks and/or request that additional information be provided in order to verify purchases. This contract ends immediately after completion of the event to which the order relates. 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