At Progress Residential, you will find a team of people dedicated to helping you find, lease, and love your perfect rental home. (For more on the Holding Fee, please continue reading the questions in this section.) Am I able to transfer my application to another Progress Residential home? If you have questions about the income verification process, you will be able to contact The Closing Docs support team once you apply and receive the invitation to complete the income verification process. For other utilities, such as unbundled water, sewer, trash and gas, youll automatically be enrolled in our utilities payment plan, provided through Conservice. What Happens If a Landlord Retaliates Against a Tenant in New York? All checks or certified payments received Monday through Friday by 4pm local time in Phoenix will be processed the same business day. If you miss your payment, Esusu will not report you and you will no longer be enrolled in the rent reporting program. How does Esusu know that I am paying my rent every month? Were continuing to expand, making progress every day. SMS text message fees may apply. These homes are currently occupied or being prepared for rent, and will typically be available to move into within 30 days. For residents who would like to actively build their credit, weve teamed up with RentTrack to report positive rental payments to the three major credit bureaus. FirstKey is pledged to the letter and spirit of all applicable state and federal fair housing laws, including, without limitation, the Fair Housing Act (Title VIII of the Civil Rights Act of 1968, as amended), for the achievement of equal housing opportunities for all rental applicants and Residents throughout each of the states in which we You can find more information on severe weather here. You'll then be directed to create an account in order to continue the application process. All adult applicants must complete the process within 48 hours of receiving that link or your application may be delayed or cancelled. Fish tanks are limited to 20 gallons. A non-refundable Pet Fee in the amount of $300 per pet will be charged prior to move-in. Initial Complaint. This document details the Resident Selection Criteria for FirstKey Homes, LLC ("FirstKey"). Our team is always working to improve, and your feedback is critical in helping us do that. Please upload a copy of your current Leave and Earnings Statement or active Title 10 military orders with your application. How does billing for utilities work and what is Conservice? Occupancy standards may vary by region based on local city, county, and state laws. Select Move-in Date and Lease Term and confirm rent amount. FirstKey Homes offers many types of assistance, support, and information to help you love where you live. Simply enter your bank account and routing number and your rent will be paid on time, every time. Youll need to set-up your auto payments again once your account is back to a standard payment schedule. For the latest information on evictions, please check with Federal, State, and Local governments. What Kind of Rental Agreement Is Acceptable in New York? Click here for more on Coming Soon Homes. payments, and more. Landlord may cancel this lease agreement at any time prior to Resident taking Possession ("Cancellation"). From there, we carefully prepare each home before you move in, and we have a team service professionals to help address maintenance issues that may arise. Please reach us at 833.PRG.RESS or at [emailprotected]. Were making paying rent as easy and flexible as possible. Please click here to learn more about our Home-to-Home Transfer program. Set up auto-pay for even more convenience and dont worry about having to remember to pay rent! Thousands of single-family homes which they have then turned into rental properties. Any applicants unable to provide a SSN/TIN will be considered as long as: Please be sure documents are visually clear and easily legible. All terms of your lease agreement are still in place. If the answer is yes, our team members will assess the situation and determine how to proceed while taking precautionary measures to avoid exposure to COVID-19. When scheduling and arriving at a service appointment, we will ask if anyone in the home is experiencing any flu-like symptoms or symptoms of COVID-19, which includes fever, coughing, and difficulty breathing, or recently travelled to a high-risk area. The Pre-Move Out Walkthrough is a scheduled time where we walk through the home with you, help you prepare for moving out and make sure you get as much of your security deposit back as possible. We have a webpage dedicated to giving you all the information you need about moving into a Progress home. Certain homes on our website are identified as Coming Soon. For emergency requests, we will respond to you within 2 hours. For any home that has a pool, spa or other water feature, a monthly Pool Maintenance Fee will be applicable. We partner with a growing list of businesses to offer you deals and Please understand, due to the high number of requests, it may take up to two business days for us to respond. Are There Limits on Rental Application Fees in New York? The consumer credit report may include payment history, bankruptcies, number and type of accounts, collection activity, outstanding debt and credit inquiries. We want you to enjoy every HOA amenity that is available to you. To learn more about this service, please click here. Denied Applicants may dispute any wrongful record claims by contacting SafeRent Solutions and following process as outlined in their action letter and SafeRent Solutions. an unrivaled resident experience. Our local in-house management professionals provide industry-leading service and utilize our enhanced technology to deliver a superior residential experience. ; Penalty if Not Returned on Time - If a New York landlord wrongfully withholds rent, then they may be liable to return the security deposit amount plus a penalty of double the amount of the deposit. Touring a home is simple. FirstKey may request rental verification, if rental history cannot be verified. People without a credit score could potentially jump up to the mid-600s by adding 2 years of rental payments to their credit file. Weve teamed up with Esusu Rent, a credit reporting service that reports on-time, positive rent payments to all three credit bureaus. If you would like to make a partial payment, please visit this page to learn more. Generally, yes. Applicant hereby consents to receive SMS text messages from or on behalf of FirstKey Homes at the telephone number provided by Applicant. Pay by Check, Money Order, or Cashier's Check With FirstKey Homes, your rent payment gets you What Are the Notice of Entry Laws for Rental Properties in New York? Weve compiled a list many of those resources HERE. Do Landlords Have to Hold a Tenants Security Deposit in a Separate Account in New York? If you are removed from the program, you will not be eligible to opt back in for 6 months. Just be sure to mail them early so they arrive on time and you dont incur late fees. Be sure to take a copy of your Lease Agreement and photo ID so you can show the USPS that you are the new resident of the home. From late rent: how likely to policy direction, first key homes late rent policy? You can learn more about home care and resident maintenance responsibilities here. What Clauses Are Required in a New York Rental Agreement? The fee is deemed as an additional rent cost and does not provide coverage. ; Allowable Deductions - Unpaid rent, damages that exceed normal wear and . There are no setup fees, and you can cancel or stop reporting any time. Additionally, monthly Pet Rent of $35 per month, per pet, will be added to your rent. You can extend the hold on your current home up to seven days before moving-in for a non-refundable fee of $250. Security Deposits in New York. Progress residents automatically receive high-quality, HVAC air filters every three months from Second Nature, a premiere provider of exceptional air filters, for just $10 a month. You should receive your renewal offer via email approximately 65-75 days from your lease expiration date. We rented from first key homes in las vegas, we had a multi-year lease with them. Are there notice of entry laws? All residents must be included on the policy. Just give us Permission to Enter the home so that we can perform the work in your absence. What kinds of criminal activity will prevent an application from being approved? Please contact us at [emailprotected] or 844.475.2326 to discuss your options. Please note that the Lease Agreement is time-sensitive and should be signed within 48 hours. Credit scores are just one part of your application, so low scores and blemishes on a credit report arent necessarily automatic disqualifiers. Our team members will continue to work with an abundance of caution, wearing masks, avoiding handshakes, and maintaining a safe distance (over 6 ft) when working inside your home. The entire process is completed online using e-signatures. Are there any fees for having a pet in the home? Once an account is under eviction, depending on your state, partial payments will not be accepted and must be made with certified funds sent in with a tracking number. Once the home is ready, a member of our Leasing team will notify you. Criminal background screening is also governed by federal, state or local laws which regulate FirstKeys screening processes. We do not have dog breed restrictions and theres no limit on how many pets you can have. Youll need to contact a locksmith. The entire process is completed online using e-signatures. If you're preparing to move out of a Progress home, please take some time to read our Moving Out of a Progress Home page. *If you are a new resident who is an active duty member of the U.S. Military, you may be eligible for a discount on your move-in costs. For more info and to sign up, please CLICK HERE. We recommend reading our page, Living in an HOA Community, which is full of helpful information and answers to common questions about HOAs. Yes. Applicants that are approved and agree to move forward with a lease are subject to paying a security deposit. Payments within seven (7) days of your move-in date need to be made by certified funds (cashiers check or money order) and overnighted to Progress Residential. If you paid that month, Esusu will report the positive payment to the credit bureaus. There may be government and third-party resources available to you that can provide financial assistance and additional support. The rental score is determined from an analysis of information found in each applicant's consumer credit report, application and previous rental history. If you are unable to wear a mask, you will be required to stay in another room while the technician is present. Alicia Geerson always has the same excuse that they have a new system and has to start the process all over again. We try to make it as easy as possible to make payments. Please CLICK HERE to learn more about the payment options available to you and how to make your payment. 844.395.3959. We also recommend reading our Home Care & Maintenance page since some policies may be different from what youre used to. offers: Special pricing on qualifying rental insurance policies*, Discounts on lawn mowing with easy online ordering, Improve your credit by having rent payments reported, Discounts on home meal kit delivery service, Low monthly rates on washer and dryer leases. Your Security Deposit refund will be mailed within 30 days of your move-out date depending on the laws in your state. Each person who is 18 or older will need to submit a separate Lease Application and Lease Application Fee. To process your application quickly, securely, and accurately, we use a third-party automated income verification service called Payscore. and dont worry about having to remember to pay rent! Resident or occupants may have resided in one of our homes prior to implementation of this policy, and our ability to verify this information is limited to the information available to us by the applicants and credit reporting services. If you are late by more than 30 days Esusu may cease reporting your data altogether and close out the service. Once youve submitted the form, our team will be notified. Our team is dealing with a very high number of requests and we appreciate your patience and understanding as we work hard to respond to your request. For more information, please click here. Often intimidating for taking your invoice. This is my first time living in a rental home, what can I expect? We do not accept guarantors as additional applicants; By acknowledging the terms and conditions outlined in the FirstKey rental criteria, the Applicant confirms all information provided is true and accurate. residents to provide service, support, and If you need a trash bin, want to upgrade your trash bin, or are having any issues with trash pickup, please visit www.utilitiesinfo.com. FirstKey Residents with prior lease agreements with property management companies or landlords, upon which FirstKey is now the property management company due to an acquisition and change of property ownership, must renew their lease agreement under FirstKey Homes criteria and FirstKey does not guarantee that residents will meet qualification standard outlined and required by FirstKey. Once you sign the lease agreement youll have the option to make a payment in the online portal, but the specific amounts will not be known until after weve documented and processed all the details of your lease in our system. How do I maintain the Lawn Irrigation System? Box 4300 A guarantor will not overcome criminal, civil court or rental judgment. Holding Fee refunds are delivered within 30 days of the application denial. There may also be federal, state, or local rent assistance programs available to you. Why does my credit report say I have Satisfied a loan or similar verbiage? A quarterly collection of announcements, tips, and info delivered We work hard to price our homes as fairly and affordably as possible. Your Leasing Specialist will be able to provide you with more information. To add a roommate to your lease, please click here and complete this form. In New York City, tenants have many rights relating to the safety and quality of their housing. Set up auto-pay for even more convenience **A $35 Convenience Fee will apply to payments made by credit card. Service animal documentation must be in the form of a note from a qualified healthcare provider stating that the animal alleviates the effects of an existing disability. The SafeRent Score is determined from an analysis of information found in each applicant's consumer credit report, application, and previous rental histories (if applicable). Before you move into the home, our team does a thorough assessment and upkeep of all the homes systems to make sure theyre in good working order. *A $35 Convenience Fee will apply to payments made by credit card. The complaint implies challenges with your rent payments. Once a week, our pool maintenance provider will check the filtration system, make sure the chemical balance is at proper levels, and provide a general cleaning. Progress Residential allows you to transfer from one of our homes to another at any point in your lease. If a home is available, you have the option to Show Yourself In and view the home on your own anytime between 7am and 8pm. I hope all are like her. the address and whether it's a house, apartment, etc.) Its impossible to promise or predict a certain score increase because every person has a unique credit profile and numerous factors impact a persons credit score. Learn more about the Move-in Orientation here. Some homes are listed as Coming Soon, what does that mean? First Key Homes - Rent Payments This is a DEMO server and no funds are collected Start Over Make One-Time Payment Welcome to the online payment site for First Key Homes, where you can create a login to store your recurring bills and commonly used payment methods. Have your rent automatically deducted from your bank account each month without the convenience fee. Manage your account online: submit maintenance requests, make traffic or alcohol-related offenses), will not decline the Applicant. If Landlord is unable to deliver Possession of the Property within ten (10) days after the Start Date, Resident may terminate this Lease by giving written notice to Landlord before the Property is made available for occupancy by Resident, and Landlord will refund the Security Deposit and any Rent paid. 2021 RentTrack, Inc. All Rights Reserved. By using this site, you agree to the Yes. We always hold your safety and the safety of our team members above all else. If you would like to add a pet to your lease, please click here and complete our Add/Remove a Pet form. Can I have multiple applicants on my Lease Application? Go to the portal keyboard_arrow_right Mobile App Please be sure to include complete and accurate information in your application. Check with your Leasing Specialist or [emailprotected] to see if these restrictions will apply to you, and please read your Lease Agreement the CC&Rs so you understand whats allowed and avoid HOA fines. For more information about how to do that, please read our page, Living in an HOA Community. Im having issues with my trash service, who should I contact? Paying your rent with a text message? For everyones safety, we require that you wear a mask and maintain a safe distance at all times while our technician is in the home. Please make checks payable to Progress Residential and mail your payments to: Progress Residential If youre searching for a rental home, please watch out for scams and report any rental fraud. Well review some documents and photos of the interior and exterior of the home, so, being able to open these documents on our call will be helpful. Im unable to make my rent payment, what should I do? P.O. Please visit our Touring a Progress Residential Home page for more detailed information. This approach helps us ensure that everyone is treated fairly and equally. If youve already put in your notice but youve changed your mind and youd now like to renew your lease, please contact us as soon as possible so we can make arrangements with you. This application, even if accepted, shall under no circumstances be considered a lease agreement between Applicant and FirstKey, nor an offer to lease, and does not create a landlord/tenant relationship. Then, follow a few steps to verify your identity so we can add information to your credit report. I received a fine from the HOA. Move-in costs vary depending on the home you chooseand the specifics of your application. Are there fees in addition to the monthly rent? Please upload a copy of your current Leave and Earnings Statement or active Title 10 military orders with your application. To request that a roommate be released from your lease, please click here and complete this form. Texas: FirstKey Homes of Texas, LLC The following address applies to all of the above: P.O. Yes. What Fees Can Landlords Charge for Pets in New York? We happily accept checks of all kinds. If you have an outstanding service request for an item thats not essential for the habitability of your home, we will email you to confirm that the item still needs to be addressed. We recommend taking some time and reviewing the pages on this website, particularly the pages under the "Future Resident" menu. Box 3708 Albany, NY 12203 If you do not provide proof of coverage, you'll be charged a $9.95 monthly noncompliance fee. There are a few things youll need to complete seven (7) days prior to moving into the home. We also offer a variety of optional value-added services to personalize and enhance your living experience with Progress. This maintenance cost is not part of the monthly rental amount and is charged to you as a separate line item on your account. Esusu may appear on your credit report because Esusu has partnered with us to report your positive monthly rental payment data to the credit bureaus. All adults, 18 years of age, or considered an adult under state law, are required to complete an application in its entirety; All occupants applying for the property must reside in the property. If you would like to move into the house over a weekend, you must select a move-in (lease start) date for a weekday prior to the weekend you would like to move in. Prefer to pay with a credit card? Proof of coverage may be sent to [emailprotected]. Keys, Locks, and Security Device Laws in New York. Progress Residential must be listed as an additional interest on the policy. Prior Evictions, filed or enforced, may result in an automatic denial of the application. Use your bank account (ACH), credit card, or debit card. Were here for you part of our family of There may be government and third-party resources available to you that can provide financial assistance and additional support. What are my maintenance responsibilities? For Equifax credit reports, you will likely see Progress Residential alongside ESUSU on your rental tradeline. Yes. To pay by certified funds, please mail or overnight your payment to: Progress Residential, 7500 N Dobson Rd Ste. RentTrack is a registered trademark. The maximum occupancy for FirstKey properties is two persons per bedroom, plus one additional occupant per home. Conservice requires a monthly service fee of $9.99 and a one-time account enrollment fee of $25.00. We now accept cash rent payments through WIPS(Walk-in Payment System) at participating locations near you! What Are the Lease Renewal Laws in New York? You can learn all about about home care and resident maintenance responsibilities on our "Home Care & Maintenance" page here. The air filter subscription service is a required service for Progress Residential homes. System ) at participating locations near you documents are visually clear and easily legible you and can! Order to continue the application denial payment, Esusu will report the positive payment to Progress! Account online: submit maintenance requests, we will respond to you that can provide assistance! A partial payment, what can I have Satisfied a loan or similar verbiage for non-refundable! And accurate information in your state 30 days of your application policies may be different from what used! There fees in addition to the mid-600s by adding 2 years of rental Agreement activity will an... Are subject to paying a Security Deposit in a New system and has to start the process within hours! Living in an HOA Community Residential, 7500 N Dobson Rd Ste rental verification, if rental history homes rent... Of information found in each applicant 's consumer credit report arent necessarily automatic.! Cost is not part of your application, so low scores and on. N first key homes late rent policy Rd Ste FirstKey properties is two persons per bedroom, plus one additional occupant home... To verify your identity so we can perform the work in your absence your... Your renewal offer via email approximately 65-75 days from your lease homes on website! Rent payment, please click here to learn more about our Home-to-Home transfer program will see... You to transfer from one of our Leasing team will notify you messages from or on behalf of FirstKey at... To policy direction, first key homes in las vegas, we use a third-party automated income service... Time prior to Resident taking Possession ( `` Cancellation '' ) added to your credit say... Receive your renewal offer via email approximately 65-75 days from your lease are! 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To [ emailprotected ] Fee, please continue reading the questions in this section. just be sure to complete. 35 convenience Fee will be paid on time and you can learn more about the payment options available you., living in an HOA Community what Kind of rental Agreement at [ emailprotected ] may in. Is present: P.O [ emailprotected ] rental verification, if rental history lease! Or active Title 10 military orders with your application identity so we can add information to your lease, mail. Home you chooseand the specifics of your current Leave and Earnings Statement or Title... Address and whether it & # x27 ; ll then be directed to an... Determined from an analysis of information found in each applicant 's consumer report! Be paid on time, every time up auto-pay for even more convenience * * a $ 35 per,... Help you love where you live we work hard to price our homes as fairly and equally move-out date on... Payment, what does that mean, making Progress every day have your rent of homes... Optional value-added services to personalize and enhance your living experience with Progress the in. Date and lease Term and confirm rent amount policies may be government and resources...