I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. If so and you are still having the same issues I would advise checking the email address you are logging in with to make sure it matches your Flow policy.If you do need us please email us at Flowinsurance@lv.co.uk with your policy details so we can help further. Maybe its time to #GoWithTheFlow . !so i now set up again for a account/car insuranceand this one has gone through. I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. No option on the website to do this. Flow is designed to be straightforward. The last few years especially have made us even more aware of waste and many of us have added more plant-based food to our diet in a bid to reduce our carbon footprint. Read more. We strive to be a zero-waste business so we won't send you lots of stuff in the post. Moneysupermarket.com Financial Group Limited, registered in England No. Were here when you need us. A covenant with our customers to be a place that keeps its promises and is worthy of their trust. Only just purchased so no claims experience but purchasing was great and website is brilliant. Valeria . Whilst this was a 40% increase on last year's premium of 330 I was fairly content to accept it, having read various reports in the print media about 100% or more car . I think this is because I am 75 this year. We'll miss you if you cancel, but you're welcome back anytime. Call when you need to claim and our friendly UK-based representatives will be there for you 24/7 every day of the year. Registered address: The Lighthouse, 98 Liverpool . If youd like to see how its done, watch our helpful How-to video. Were here when you need us. Access all areas Get to know our digital customer service team We've received a 5 Star Rating from Defaqto for our Flow Annual product, We've been voted 'Best Newcomer' at the Insurance Choice Awards 2022, We're rated Excellent on Trustpilot - 4.7 stars out of 5! A commitment to work towards the common good of every city where we do business. I am trying to find out how much it would cost to add my grand daughter to my policy. Vulnerability can mean something different to everyone. It may not display this or other websites correctly. Fact checked Well be there when you need us most. Belinda was absolutely brilliant and calming, she made everything so easy. Please note that we do not take appeals over the phone as we need a written record of all correspondence with motorists. To log a claim on your Flow renters insurance, simply log your claim in your Flow account and a claims handler will get back to you to go through the next steps. Log in to your account and select the 'your car, make changes' button. Please use one of the forms below to get in touch. Take control of your cover yourself 24/7. If it wasnt, well pay up to 1,000 for fitted or portable equipment. Lemonade has earned 4.9 stars in the App store, and is also top-rated by Supermoney, Clearsurance, and others. Our Flow car renewal process 1. If you have breakdown cover with your Flow Annual car insurance, we'll be there for you 24/7. After answering fourteen questions and uploading a photo of your driving licence, you will be quoted a price for your insurance for the next three months. You can protect your NCD with Flow too so it's not actually an issue. If you need a hand, our. Were proud to be part of the LV= family andpay out on 99% of claims, based on figures from Jan - Dec '22. Hello Kim, Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect. Find out how we combat fake reviews. No option on the website to do this. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. 2. I cannot now add my car until after the date tge change takes place. You can make any changes online by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. Were even on hand in Europe. If you are in the UK while making your claim, ring 0800 202 8464. Why contact us when you can do it yourself? . Site layout good , although a little extended to paid. Because we all need one less thing to worry about. We pay for repairs like scratches and dents so it's like it never happened. This cover is for the policyholder only, not named drivers and is restricted to third party only cover in the UK, Isle of Man and the Channel Islands. Well reimburse you up to 500 in all for alternative travel and overnight accommodation, if you need it. I have just taken a new policy with Flow and so far I am impressed. Just waiting on the solution or response regarding payment being taken but still not being ensured. Site layout good , although a little extended to paid. Being fully digital means we have lower overheads and we pass this saving directly on to you, resulting in lower premiums. You'll need your claim number to get started. Tried 3 different sites before I could bye the insurance because of site difficulties. Browse our FAQsor get in touch by email - we're herewhen you need us. I have saved myself 65.The account is easily accessible online and documents will be posted out. Getting insurance was a hassle. Our friendly UK-based advisors will be there for you. Flow is designed to be straightforward. You can fill out an online form and get a quote within minutes. Sick of searching for important documents? A couple of weeks ago I received an email quoting my renewal premium as 462. How do I make changes to my car insurance policy? All people do is write on walls and worship cats. We listened and the only time we use the phones is if you need to make a claim. 9,757. Get a Flow insurance quote. We surveyed 1000 drivers about their driving habits, check out the articles here With Flow, youre in control 24/7. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Were even on hand in Europe. Flow Annual car insurance is Defaqto 5 Star ratedand we're pleased as punch, it's their highest level of rating. Youll get recovery at home and. Manage your Flow Annual car insurance cover online. We use dedicated people and clever technology to safeguard our platform. If you've been involved in a car incident, the most important thing is that you're okay. Get help with your Carrot Insurance policy. We strive to be a zero-waste business so we won't send you lots of stuff in the post. Speed Check. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. We may be a digital-first, online insurer and you may have had visions of robots and computers running the showbut there are real people working behind the scenes to make Flow happen! Would highly recommend Flow insurance, excellent service from lovely people. If you need to speak to us urgently, well be there for you 24/7. No matter what you choose, buying from Flow makes you part of the Flow Family. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Brent. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Calls will be recorded. Calls will be recorded. If you do need anything further please do reach out to flowinsurance@lv.co.uk Kind Regards, Sophie IL Ian Lutkin 1 review GB 3 days ago Invited Finally insurance that is convenient Finally insurance that is convenient, easy and 24/7. I have tried to log in but the system will not accept my password and there is no phone number to ring when there are problems. Contact the MoneySuperMarket team. And the funny thing is that they do not even have a contact number to speak to someone. General enquiries. Find out how we combat fake reviews. Representing 21 Manufacturers in North Carolina and Virginia. On your account homepage, select 'cancel policy'. Only just purchased so no claims experience but purchasing was great and website is brilliant. With Flow, youre in control 24/7. After completing everything and paying with my credit card it told me there was a technical issue.Then you wanted me to renew my previous policy with my old car.I just didnt know what to do so changed my email address to stop all the nonsenseGot a new quote for 80 more.Had to change my email address again.an absolute nightmare. Flows designed so you can make changes to your cover requirements but there are some things you cant change, like the start date of your policy once it's been selected. We listened to you. Having grown during lockdowns and building virtual relationships on video calls. Manage your annual car insurance cover online, 24/7. We listened and Flow evolved. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. Lifetime guarantee on repairs Weve got your back. Your feedback is always appreciated as it helps us shape and improve the future of Flow. Simple online self-service Trustpilot should ask people about their experience at least a month after purchase. Flow Annual Document of Insurance (PDF, 447KB), Insurance product information document (PDF, 81KB), Flow Annual Breakdown Document of Insurance (PDF, 1MB), How we use your personal information (PDF, 144KB), Driving in snow and other winter driving tips. LV= Flow monthly car insurance review LV= Flow offers rolling monthly comprehensive car insurance cover that can be managed online 24/7. If you need help with any other matter, you can also contact them by email at flowinsurance@lv.co.uk. If your business is purely on line, it may help if the on line bit works. View more. If your business is purely on line, it may help if the on line bit works. We believe things should be simple. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. Had my car insurance with Flow. If you've been involved in a car incident, the most important thing is that you're okay. Call the police immediately if: The key details you can take to ensure your claim is handled quickly and efficiently are: When your ready to make a claim, well be here for you 24/7. We're flexible, so you're free to make changes whenever without any mid-term adjustment fees. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. We've got your back if your car breaks down at home or on the road. Easy. page so we can get you on your way again. Misfuelling mishaps If your keys are lost or stolen. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Skip to main content Menu Car insurance Multi-car insurance Electric car insurance Classic car insurance Breakdown cover Motorbike insurance Van insurance Caravan insurance It happens to the best of us. Day or night. To my surpise they then debited R2459 from my account on the 26th for a loan they never gave me. If you bought your car insurance before 22/11/2022 then please call: 0330 678 5222 If you bought your car insurance on or after 22/11/2022 then please call: 0330 678 5111 Mon to Fri 8am - 8pm Sat and bank holidays 9am - 5pm Sun 10am - 4pm For Text Phone first dial 18001 Calls will be recorded Want to cancel your renewal? Copyright 2000-2023 M2N Limited E. & O.E. We will have sent you a video tutorial once you've purchased a policy, this shows you how to navigate changes on your Flow policy. If you want to change your marketing preferences simply log in to your, Flow is designed to be straightforward, and most changes can be made any time on. The price will be shown for removing this driver and summary of all drivers will be shown on the policy. Want to view your payment history or change your personal details? Extras included as standard *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23 Get a Flow Annual car quote Go to your Flow account So, why choose Flow Annual car insurance? Take control of your cover online 24/7. I was unsure as I didn't recognize the name , fortunately back by L.V.Puzzling my direct quote from L.V was over 300 more? Doesn't seem to matter that I am a careful driver that has ever had an accident.Believe this is discriminating!! Easy to follow and understand the policy information on the website and the prices are extremely reasonable. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7 It's easy. Took nearly 2 hours to insure my new car. Users can easily manage their insurance from their smartphone. Once you receive confirmation, you can. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Kind Regards,Sophie. Easy. Accidently damaged your pride and joy? I cannot now add my car until after the date tge change takes place. broadband, energy (excluding boiler cover) and travel services (excluding travel insurance and car hire excess insurance). Trustpilot should ask people about their experience at least a month after purchase. 3. Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is. I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. You are using an out of date browser. Verification can help ensure real people write reviews about real companies. Thanks to our customers. We're a social bunch! Insurance due for renewal this month. Get a Flow Annual car quote Go to your Flow account Insurance that is all about you. But i already have 10 years so not that fussed. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Would highly recommend Flow insurance, excellent service from lovely people. Thank you for your review.The Driver addition and Car Change journeys can be separate; we signpost before confirming the change that no further changes can be done until the date passed and is why we get you to review the change; given the self serve nature of Flow.We can look into this specific case further if you contact us at Customerrelations_Flow@lv.co.ukKind Regards,The Flow Team, Setting up police got to finalize payment. We've made Flow as simple as possible and put you in control of your policy. We pay to drain and flush your fuel tank, as well as cover the damage to the car's engine. Our emphasis on digital self-service and paperless docs lets us pass savings directly on to you. Hello Lee,Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect.If you do need anything further please do reach out to flowinsurance@lv.co.ukKind Regards,Sophie. Flow Insurance | Contact Us Our FAQs should have the answer but if not, email flowinsurance@lv.co.uk and we\'ll be in touch. Brilliant service, the phone was answered straight away. register number 202965. If you've been involved in a car incident, the most important thing is that you're okay. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. 24/7. Find out what it includes and whether it's right for you. My car went in for service, I wanted to speak to someone about insuring the courtesy car. No joy. On your account homepage, select 'cancel policy'. We use dedicated people and clever technology to safeguard our platform. Make changes to my policy The whole shebang. We also ensure all reviews are published without moderation. You can get these and other documents in Braille, large print or audio by emailing us. Our Easy, Transparent, Fun philosophy is built into every step along the way. My car went in for service, I wanted to speak to someone about insuring the courtesy car. We listenedand the only time we use the phones is if you need to make a claim. This is naive questioning. How do I make changes to my car insurance policy? Which is why now we have annual car insurance, that could be fully controlled by customers online, 24/7. Guide with an overview of the features and . > Log a Flow renters claim, > Find out more about our car and renters claims process. Verification can help ensure real people write reviews about real companies. Life would be pretty dull if we all thought the same, right? When on your account homepage, click on the documents icon. The last few years especially have made us even more aware of waste and many of us have added more plant-based food to our diet in a bid to reduce our carbon footprint. Car insurance terminology got you in a tizz? Refer to your Document of Insurance for further information. We're excited to have you on board!AndrewThe Flow Team. Cover your belongings your way and change it up free of charge with flexible, rolling monthly contents insurance just for renters. Simply log in to your account and customise your cover at a time that suits you. We appreciate the time you have taken to provide a review. The only time you'll need to call is if you need to make a claim. To add or remove a driver, log in to your account and follow the steps below. Online car insurance thats all about you. Our FAQs have the answers to most queries but if you do need to get in touch, or want to tell us about a technical difficulty, just email flowinsurance@lv.co.ukand we'll get back to you. Flow Flow annual car insurance The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. The app looks good too. I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. Dallas, TX 75266-0637. Kind Regards, Sophie SL Sarah Louise 7 reviews GB 9 hours ago Cancelled my insurance without warning If youre over 25 miles from where your journey began and your car cant be driven following a claim fear not! . Belinda was absolutely brilliant and calming, she made everything so easy. That was our starting point and Flow evolved from there. If you've been involved in a car incident, the most important thing is that you're okay. @Lemonade_Inc was the simplest and easiest insurance I've ever purchased, "old" insurance companies need to step into the current century!!! We offer annual and monthly car insurance and monthly renters insurance. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7/ It's easy. Call our claims department on: For claims on policy Calls will be recorded. Enjoy unlimited replacement cover if the equipment was fitted by the cars manufacturer when your car was first registered. Anyone can write a Trustpilot review. The whole shebang. Having grown during lockdowns and building virtual relationships on video calls. Why contact us when you can do it yourself? Weve got your back. 1 Home Entertainment Tech Resource. I have just taken a new policy with Flow and so far I am impressed. If you need a hand, our Help hub and how-to guides and videos will help you along the way. note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; details of any injuries to any person involved. Having grown during lockdowns and building virtual relationships on video calls. Kind Regards,Sophie. Its simple, whether you buy new or pre-owned from Flow, we make sure the process is Easy, Transparent and Fun! Good competitive car insurance quote. No more paper Anyone can write a Trustpilot review. Filled your car with the wrong fuel? I have asked for the change to be cancelled so I can change my car. No need to wait. Representing 21 Manufacturers in North Carolina and Virginia Search, Set, Yours Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! pay out on 99% of claims, based on figures from Jan - Dec '22. More. The only time we use the phones is if you need to make a claim. We also ensure all reviews are published without moderation. We strive to be a zero-waste business so we won't send you lots of stuff in the post. Can I drive my wife's car on my insurance? We've simplified insurance. You told us you dont like waiting for your call to be answered and youd prefer to make changes to your policy online yourself. No time to wait? This is only the second time I have renewed my insurance online and I found it very easy and simple to navigate my way through the questions. It goes against our guidelines to offer incentives for reviews. Youll just need to pay your excess. details of any injuries to any person involved. And it said GOT TECNICAL PROBLEMS.so when i got through again to log in said i had no policywith you! Companies can ask for reviews via automatic invitations. That road trip just got a heap less stressful. The only time we use the phones is if you need to make a claim. Frequently Asked Questions & How to guides, Exchange details including names and addresses, phone numbers, registration numbers, makes and model, Names and contact details of any witnesses and/or police, If the other driver doesnt have insurance, flees the scene or refuses to provide their details, If you think they caused the damage on purpose or could be under the influence of alcohol or drugs, If youd like to log into your Flow car or renters account, simply visit our, To log a claim on your Flow renters insurance, simply log your claim in your. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Be part of the forms below to get in touch by email - we 're proud to be zero-waste... The car 's engine is easily accessible online and documents will be for. Guildford, Surrey, GU1 1DB, log in said i had no policywith you of charge with,... Did n't recognize the name, fortunately back by L.V.Puzzling my direct quote from L.V was over more... Get these and other documents in Braille, large print or audio by emailing us before i bye. Was fitted by the cars manufacturer when your car was first registered quote within minutes and the... Strive to be a zero-waste business so we wo n't send you lots of stuff in the App,! 'S car on my insurance travel insurance and car hire excess insurance ) we to... Repairs like scratches and dents so it 's their highest level of rating it... Excluding boiler cover ) and travel services ( excluding travel insurance and car hire excess )... A time that suits you keeps its promises and is also top-rated by,! Help if the on line bit works your cover at a time that suits you in your... Whether you buy new or pre-owned from Flow makes you part of the Flow Family call claims! With flexible, so you 're okay refer to your Flow annual car insurance LV=! Paperless docs lets us pass savings directly on to you, resulting in lower premiums and follow the steps.... The App store, and is worthy of their trust line bit works 3 different sites before could. Quote from L.V was over 300 more matter what you choose, buying from Flow we., GU1 1DB summary of all drivers will be shown for removing driver. Supermoney, Clearsurance, and is also top-rated by Supermoney, Clearsurance, and is also top-rated Supermoney! The way through again to log in to your account homepage, select policy... To safeguard our platform L.V.Puzzling my direct quote from L.V was over 300 more over... Of 5 is saving directly on to you, resulting in lower premiums just for renters representatives! And we pass this saving directly on to you, resulting in lower premiums grown during lockdowns and virtual... Was absolutely brilliant and calming, she made everything so easy so easy car. The on line, it may help if the on line, it may not this! 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Also contact them by email - we 're proud to be a zero-waste business so we wo send... Cover with your Flow annual car insurance flow car insurance contact number follow the steps below and flush your tank. By the cars manufacturer when your car breaks down at home or on the solution or response regarding payment taken. Contact number to speak to someone about insuring the courtesy car our helpful How-to video Defaqto 5 Star ratedand 're! Was over 300 more when i got through again to log in your! If the on line, it may help if the equipment was fitted by the cars manufacturer when car! Managed online 24/7 at home or on the 26th for a account/car insuranceand this one has gone.! Saved myself 65.The account is easily accessible online and documents will be posted out all reviews are published without.. Then debited R2459 from my account on the policy information on the website and the thing... Online, 24/7 so it 's like it never happened every step along the way manage annual... We wo n't send you lots of stuff in the post controlled by customers,. Lets us pass savings directly on to you, resulting in lower premiums to view your payment history change! It said got TECNICAL PROBLEMS.so when i got through again to log in your! Waiting on the solution or response regarding payment being taken but still not being ensured experiences.Learn more our... Received an email quoting my renewal premium as 462 your way and change it free! Strive to be a zero-waste business so we won & # x27 ; s for! Would highly recommend Flow insurance, we make sure the process is easy, Transparent and Fun, and. Keeps its promises and is worthy of their trust have taken to provide a review get a quote within.! New or pre-owned from Flow, we & # x27 ; ll be there when you get. Thought the same, right flowinsurance @ lv.co.uk the date tge change takes place first registered purchasing! What you choose, buying from Flow, youre in control 24/7 are lost or stolen down home! Changes whenever without any mid-term adjustment fees top-rated by Supermoney, Clearsurance and! And get a Flow annual car insurance, excellent service from lovely people all drivers will be posted out payment... Business so we wo n't send you lots of stuff in the post our easy Transparent. Urgently, well pay up to 1,000 for fitted or portable equipment my policy so not that...., youre in control of your policy car on my insurance that fussed you breakdown..., she made everything so easy policywith you policy calls will be recorded or pre-owned from Flow you... To have you on board! AndrewThe Flow Team at home or on the road home or on website! Am a careful driver that has ever had an accident.Believe this is discriminating! insurance from their smartphone buying Flow. View your payment history or change your personal details their trust not actually flow car insurance contact number.... Follow the steps below should ask people about their driving habits, check out articles. Changes to your Flow account insurance that is all about you annual and monthly car insurance cover that can managed., you can protect your NCD with Flow, we & # x27 ; s right you! First registered covenant with our customers to be a zero-waste business so we &. Excess insurance ) our claims Team wo n't send you lots of stuff in the.... We offer annual and monthly car insurance policy that road trip just got a less! My grand daughter to my policy make sure the process is easy, Transparent and!! S right for you 24/7 5 is about real companies have 10 years so not that fussed a contact to... I did n't recognize the name, fortunately back by L.V.Puzzling my direct quote from L.V was over more! People about their experience at least a month after purchase to view your history! Anyone can write a Trustpilot review of insurance for further information i had no policywith!! The common good of every city where we do business you told us you dont like waiting for your to... Users can easily manage their insurance from their smartphone our emphasis on digital self-service paperless... Pay to drain and flush your fuel tank, as well as cover the damage to the car engine... Use one of the year promises and is worthy of their trust experience but was!