If you find any purchases you did not make, report these to Customer Service. Call the number on the back of your card or click here to contact us to discuss your options. First, make sure that your account is registered on mysynchrony.com. Contact Us: Saving Products & Synchrony Mastercard | Synchrony Bank main content Accessibility START SAVING NOW SIGN IN Contact Us Synchrony Bank never closes, so we're always available to help. Report Fraud: 1-800-525-6285 Fill out a deposit slip (which youll get in your Welcome Kit from us) and mail the check and deposit slip to: Electronic transfer (ACH) from your external bank account: you can easily set up an external account transfer during the funding process. To avoid interest charges on any promotion, the promotional balance must be paid in full by the expiration date. Deposit your check via Mobile Check Deposit in the Synchrony Bank mobile app Sign in to the Synchrony Bank app, tap the Deposit tab, select your account, take a picture of the check with your mobile device or tablet. The account record will be updated upon receipt of your submission. SatisFi from Synchrony works with multiple partners. How do I dispute something I see on my billing statement? Over thousands of locations. Grow your money smarts with information and insights on a range of finance-focused topics. What is a Deferred Interest Promotion, and how does it work? Remember me. Your cash back is unlimited and gets credited to your statement every month, automatically. can proceed with your order using a different form of payment. You can change or remove additional phone numbers as long as one remains on the account. ET). Call the number on the back of your card or, you can call 877-295-2080. Synchrony Bank never closes, so we're always available to help. Report Fraud: 1-800-680-7289 Credit Report: 1-800-888-4213 What if I see someone elses name on the Log In page? Select that link to log in to your account. You can make a same-day payment until 11:59 p.m. Report identity theft to the Federal Trade Commission: See more details at the World Mastercard Partner Page. You can also manage your account through our interactive phone system. Made an online payment directly to Synchrony Bank at mysynchrony.com: Log in to your account to see if you have any notices that the payment didnt go through properly. 2016 Interactive Annual Report. Select the tab to learn more about each card. Youre one of the lucky ones who can already boast a new Synchrony Mastercard in your wallet? REGISTER NOW FAQ Just follow these steps: Look for a confirmation email from Synchrony Bank. Wire transfer to your Synchrony Bank account (must be initiated by the sending bank). Pay all non-promotional balance(s) in full each month by your Payment Due Date each month to avoid paying interest. TD=4DL+Ae'0x9fIVy'L99=fVKw7q&IW,qO?LI1>L*Oi_Y*]?K/.|>+vVf0J/|z9Y$4fI9#"xs_Ve"Q| If you want. You can add funds to your new CD from these sources: Transfer funds from a Synchrony Bank account during the funding process. Were also the leading provider of private-label credit cards in the United States, so we might already be in your wallet supporting one of your favorite retailers. Synchrony Bank customers are liable for no more than $50 for unauthorized transfers, if reported within 2 business days. . Why register my Synchrony credit card account(s)? Just tap to access online payments. duration will be displayed at checkout. With a Deferred Interest Promotion, a minimum monthly payment is required, and varies based on your balance and account terms. CD Rates: Average APYs are based on certificate of deposit accounts of $25,000. Can I request that my payment due date be changed? On the mysynchrony.com log in page, tap the Pay Without Log In button and then: Yes. ET, or (2) on or after 5 p.m. Registering your Synchrony credit card(s) at mysynchrony.com offers you total control over online account management. How can I avoid interest charges on Deferred Interest/No Interest if Paid in Full promotions? Its likely that you already have a Synchrony card in your walletwe have credit card partnerships with many wellknown national retailers. **Minimum monthly payments required. A late fee is charged to your account if the Total Minimum Monthly Payment shown on your billing statement is not received by the due date shown on the statement. PO Box 669802 At Synchrony Bank, we offer several terms to choose fromsee our CD Rates and Terms. Can I make additional payments or schedule future payments outside of using Pay Without Log In? As a Mastercard cardholder, you have access to identity theft protection which includes a monthly risk alert newsletter and regular identity monitoring*. With an Equal Payment Promotion, no interest will be charged on the promotional purchase and the same equal payments are required monthly. If you need assistance when Chat is unavailable, please go to the Contact Us section and call the customer service number listed or call the phone number on the back of your card. Click I want to register. Can I edit a payment later if I need to make a change? Enhanced experiences via Mastercard Travel and Lifestyle services with assistance in planning trips, upgrades, and 24/7 support, and special access events with Priceless Experiences. The maximum amount you can currently deposit via mobile check deposit is $2,000 USD per day, per account. per depositor, per insured Autopay will be cancelled immediately unless you cancel after 5 p.m. However, if you still prefer to close your account, please contact Customer Service. Benefits and Serice Providers are subject to change by Mastercard. The IRS is offering tax help for taxpayers, businesses, tax-exempt organizations and others including health plans affected by Coronavirus (COVID-19). 't1H!(K.+yTpX\>V>&8_BQyaLxZ$s_O|+__QO}^i'35{9uA~ya\tJ.JnQvQUHak]#:iU0^y%6aOYY[DC(#. Sydney, our virtual assistant, can answer general account questions related to payments, due dates, late fees, account status and more. Were a financial services company that specializes in consumer lending with over 80 million active accounts. Payments received before 11:59 p.m. Eastern Time on any day will be credited that same day. To preserve your rights, please write us at: For comprehensive information of consumer credit card rights, review Consumer Information: Disputing Credit Card Charges on the FTC site. This section on your statement summarizes your: View the eBill page for enrollment steps and more FAQs. 2017 2017 Proxy Statement. 365 days of simple interest at the current rate. Synchrony MasterCard Help with your Mastercard All Other Credit Cards Lowe's, JCP, Verizon, etc. Are there times when my online account may be unavailable? Accepted at over a million locations nationwide, the Synchrony HOME Credit Card program brings together home-related retailers and offers promotional financing for more opportunities to transform your home. Your cash back is unlimited and gets credited to your statement every month, automatically. If you do not qualify for the first financing offer, you may be presented with a If you have insufficient funds in your bank account, the payment will be rejected for insufficient funds and will not be processed. Sat-Sun 8 a.m. to 5 p.m. Chat can also be used for pre-log in assistance; however, answers about specific account questions can only be provided if youre logged into your account. Will I receive my eStatement directly in my email inbox? To assist during this difficult time, Synchrony offers an online deceased notification form option to provide the Bank with the notification of the passing of the cardholder. Have a question about or want to check the status of a Rebate? financing solutions that best fit your needs. Is there a fee or penalty for paying off my Promotional Balance in advance? One card. View your account activity and balance, payment amount and due date, available credit and total credit limit. 90 days of simple interest at the current rate. Make a payment anytime online or through our automated pay-by-phone feature, virtual assistant Sydney, or via your Sams Club mobile app. A separate daily balance is calculated for the following balance types, as applicable: purchases and balances subject to different interest rates, plans or special promotions. The Synchrony Mastercard is one of many credit cards we offer. Request a credit limit increase. ET, or (2) on or after 5 p.m. No. (Total Minimum Payment Due includes the past due amount and current due amount.). ET. Although the information provided by Informa Research Services, Inc. has been obtained from the various institutions, accuracy cannot be guaranteed. Quickly and easily track account activity, schedule payments, receive e-statements and more anytime, anywhere, from your computer or mobile device. First log in. A certificate of deposit (CD) is a bank account that lets you earn a fixed interest rate in exchange for locking in your deposit for a specified term. Give us a call: 1-866-419-4096, Got a question about your account? Need to keep track in order to maximize cash back? If you agree, select, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Assign a Checking Account as a Payment Option, Amazon.com Product Voucher Eligibility and Restrictions, Customer Service for Financial Institutions, Amazon Store Card and Amazon Secured Card Promotional Financing, Amazon Rewards Visa Signature Card Points, Terms and Conditions for Payments from a Bank Account, Amazon.com Cell Phones with Service Low Price Guarantee Terms & Conditions, Amazon Currency Converter Supported Currencies, Select Your Currency for Amazon Currency Converter, About Currency of Preference on International Shopping, Manage Your Amazon Store Card Account or Amazon Secured Card Account Online, Multi-Factor Authentication for International Bank Cards, Make a Payment on an Amazon Store Card or Amazon Secured Card Account. Note: Deferred interest charges will be shown on each statement, but will not be billed to your account unless your promotional balance is not paid in full on or before the promotional expiration date. It works the same when shopping online. What if I have multiple promotional financing balances on my account at the same time? Synchrony Bank currently offers award-winning savings products with consistently great rates. To change your email address, address, phone number, other personal information on your account, please visit www.mysynchrony.com. 1. Why has interest been charged to my account on my Deferred Interest promotion if I have made all the minimum payments? To ensure you continue to receive the emails you have requested, add our email address to your address book. To avoid late payment fees, pay at least the Total Minimum Payment Due given on your statement. In addition to online payments (single, multiple and Autopay), we accept checks drawn on US financial institutions, money orders, Western Union, Walmart Bill Pay services or electronically submitted payments from your financial institution. c*3l: }ISfa Autopay payments that have a Pending or Processed status cannot be modified or cancelled. Is Autopay a payment arrangement that guarantees that my account or promotion(s) will be paid in full before expiring? Do the eStatements show the same information as paper statements? Say "YES" to Synchrony Premier World Mastercard, and get 2% cash back on every purchase. Honored as the best artist and brand storytelling collaboration; focused on the power of changing your savings perspective. Visit SynchronyCarCare.myrebatemanager.com or call 1-855-333-2820; Discount Tire cardholders can visit dt.rebatepromotions.com or call 1-866-892-8078; Americas Tire cardholders can visit at.rebatepromotions.com or call 1-866-892-8078. We suggest that you only select the Remember Me option when you are using your own computer, tablet, or phone. From the Home Page, select the Autopay-Off link located below the Make Payment button. We think its a great value with 2% cash back rewards on all purchases anywhere Mastercard is accepted. How long does it take to typically resolve a billing dispute? Still not sure how to reach the right department? example@domain.com) to your address book, contact list, or Safe List. Call the card-specific toll-free number on your statement or the back of your credit card or find your dedicated service team. CLICK HERE Autopay is simply an automatic way to make a payment. Be sure a padlock or lock icon is displayed in the status bar of your web browser before sending personal or financial information online. Synchrony is always developing new products to help consumers achieve whats possible. Will I receive confirmation when I choose to receive statements electronically? Please note that because the site you are going to is not controlled by Synchrony, you will be subject to the terms of use and privacy policy of the website you are visiting. slip from your monthly statement for the amount you wish to pay to the following address: Your Orders All the benefits of Mastercard* along with ID theft protection, which includes a monthly risk alert newsletter and identity monitoringand no liability for unauthorized or suspicious purchases. If you choose Do NOT remember me, you will be asked to answer one of your security questions each time you use Pay Without Log In. This could include waiving fees and charges or evaluating your credit limit to help with additional, necessary purchases. Can I change back to paper statements if I have selected to receive my statements electronically? Our Chat Agents are part of our Customer Service team. We use advanced encryption techniques, including Secure Socket Layer (SSL) technology, to protect the information you provide to us over the internet. To register any Synchrony store credit card or Synchrony program card, you will need: Account number is the number on the front of your card, on the top right corner of your monthly billing statement, and on the paper that your card was attached to when it was mailed. For complete coverage terms and conditions, refer to your Guide to Benefits: for Synchrony Premier World Mastercard and Synchrony Plus World Mastercard at mastercard.com/worldcredit-GTB; for Synchrony Preferred Mastercard at mastercard.com/corecredit-GTB; or by calling 1-800-MC-ASSIST (1-800-622-7747). Today,we offer the Synchrony Premier World Mastercard, with 2% cash back and no annual fee,*subject to credit approval. Contact us by phone at the number on the back of your card. Alerts are one-way communications via email or text message about your account. For inquiries, please allow at least 3 business days for a representative to contact you. Get account balance and available credit, view your transactions, and pay your bill from virtually anywhere, 24/7. Exchange or return items, Manage Prime See how a big purchase can fit your budget with manageable monthly payments. Cash advances, fees and interest charges do not qualify to earn cash back. Note: Payments that post to your account after the payment due date may result in a late payment fee being assessed to your account. FAQ How do I contact Customer Service? Discover the choices you have when it comes to paying for your purchases with Synchrony. Mail it to us. Not sure which account you have? Click Continue. Occasional system maintenance can also affect the timeliness of alerts. 2016 . 2019 2019 Proxy Statement. From groceries to streaming services to automating your monthly bills, the Synchrony Premier Mastercard can help you earn cash back on everything youre buying. No. Its likely that you already have a Synchrony card in your walletwe have credit card partnerships with many wellknown national retailers. If our virtual agent is unable to answer your question(s), you will be automatically transferred to a live Chat agent for further assistance. Penalty Amounts. Will my payment post the same day that I submit it online through mysynchrony.com? Or, you can call 877-295-2080. Call Synchrony Bank at 844-373-4961, Mon-Fri 8am-11pm ET, and Sat-Sun 9am-9pm ET. Terms of 12 months or less. Many of our team members are working from home. Keep your Social Security Number confidential. Satisfi works with multiple financing providers to present you with If you received your card with a sticker on the front of it, you will need to call the number listed on the sticker to verify your information and activate your account. Get a world of benefits with Synchrony Premier World Mastercard: Peace of Mind Everyday Value You can deposit money to your High Yield Savings or Money Market Account in several ways: Synchrony Bank In times like these, people come together to help those in need. Track or cancel orders, Returns & Refunds All Synchrony Bank CDs require no minimum balance. And that could equal an annual cash back reward of. Its not too good to be true. At Synchrony, its our job not only to help our customers every day but also when disasters like these strike. Refer to your bank or financial institution. Or, you can call 877-295-2080. Gas station purchases are not eligible for promotional financing. Once enrolled, well email you when your statement is ready to view online each month. Payments received before 11:59 p.m. If you are impacted, please contact us to discuss how we can help. Credit Report: 1-888-397-3742 You will find answers here! After you log in, go to the Profile menu, select Alerts, then customize the alerts to your needs. APRs are accurate as of January 30, 2023and will vary with the market based on the Prime Rate (as defined in your credit card agreement). *Valid everywhere Synchrony Car Care is accepted in the U.S., including Puerto Rico. 1If you have more than one Synchrony credit card account, you may be able to register them at this time, as well. Because when you get it together today, you can go farther tomorrow. With a Fixed Pay Promotion, a reduced APR is charged on the promotional purchase from the purchase date, and the same fixed payment amount is required monthly. You may cancel enrollment at any time. Its your rewarding world, were just living in it. See how a big purchase can fit your budget with manageable monthly payments. You could get a late fee if your bank account has insufficient funds or if you already have an interest charge on your account. Click here to register your Sams Club credit card account and follow the directions. One card. For more information on how we will continue to support our customers visit the links below. You can then add or delete bank accounts by tapping the Profile menu and selecting Banking Information. ET on your payment due date. Send a check or money order made out to "Synchrony Bank / Amazon" with the remittance Yes, Synchrony is an FDIC insured^ bank that offers a range of award-winning savings products at competitive interest rates. Log In To Your Account | Synchrony Bank Bank Sign In Username Remember Username Password FORGOT USERNAME OR PASSWORD REGISTER FOR ONLINE ACCESS CREDIT CARD CUSTOMER? We monitor our devices 24 hours a day, 7 days a week, for your peace of mind. See more options. Awarded to Synchrony Bank the last two years in a row, this special honor denotes exceptional achievement in helping customers prioritize savings goals and strategies to achieve them. View the Pay Without Log In page to learn more. You may also choose to check the box This is my personal device. Creating financial and technology solutions to move our customers and partners toward their goals, on their terms. The payment will be the amount you select: either the Statement Balance, the Total Minimum Payment Due or a self-selected (other) amount. Viewing Your Statements and Enrolling in eBill Making Payments, Setting Up Autopay and Alerts Pay Without Log In, MySynchrony Mobile App, and Your Credit Score Understanding Promotional Financing, Interest Charges and Late Fees Online Banking and Savings Activating Your Account & Reporting Lost/Stolen Card After I have selected an amount for Autopay, when can I go back in to change it? Why has a late fee been charged to my account? Manage all your car expenses gas, tires, repairs and maintenance with one card. See merchant or mysynchrony.com/carcare for promotional financing details and merchant locations. Annual Percentage Rate (APR) tells you the effective rate you will pay a lender on a loan over a one-year period. The email notice you receive will contain a link to your online account. Interest is assessed on the promotional purchase at the reduced APR, and equal payments are required until the promotion is paid in full. When you have completed a payment for one account, you will need to return to the mysynchrony.com log in page and tap the Pay Without Log In button to re-start the process and make a payment on another account. Please select what best describes the information: Thanks! A late payment fee is charged if you pay less than the minimum required or the payment was not received by the payment due date. Cardholder income will be used as a factor to determine eligibility for a credit limit increase. See below for more details on how this works. However, your account number will not be displayed on your electronic billing statement. Personal or cashiers check. Cancel or view benefits, Payment Settings Use our automated phone system, call the Customer Service phone number on the back of your card or call 877-295-2080. See our step-by-step guide here. How do I change my email address for Alerts? Description of problem: describe what you believe is wrong and why you believe it is a mistake, 6 months promotional financing on purchases of $199* or more every day, Gas whenever you need it, wherever you are, with acceptance at over 200,000 gas stations nationwide across all major gas brands**, Ability to request a credit limit increase. Find more information on how to protect yourself at synchrony.com/protect. If the Total Minimum Payment Due is greater than the selected Autopay amount, then the amount of the Total Minimum Payment Due will be deducted from your bank account. You'll receive confirmation that a recurring payment has been established and that 3 You're ready to make a payment. Check your statements to ensure that your payments were received before the promotional expiration date. Credit Cards; CareCredit; Savings Account; . On a mobile device, click on the chat icon from the log in screen or the floating chat icon on the right-side of the device display if youre already logged in. Shopping tips and financing insights to help you save more and spend wisely. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. fn}_-eb>O`vfH)TYR/PJX*_#)*NoK\oK_)~`#xp/%k'p Payments received after 11:59 p.m. Eastern Time on any day will be credited on the next day. We recommend that you change your password regularly. How can I best protect my personal information offline and online? How do I change my personal information (email address, address, etc.)? Smart features and free tools to help you get the most from your Synchrony credit card. When a cart qualifies for multiple Promotional Financing offers, the In the box below, type in your monthly spending and well show you how much cash back you could earn every month at 1% with your Synchrony Plus card. It is your responsibility to schedule an amount to be automatically deducted that satisfies the Total Minimum Payment Due and any promotional balance at expiration. The Synchrony Mastercard is issued by Synchrony Bank pursuant to a license by Mastercard International Incorporated. Terms of more than 12 months but less than 48 months. site to view your account information. Click Security from the Profile menu after you log in. Every purchase does it take to typically resolve a billing dispute I make payments... Right department required until the promotion is synchrony bank statement in full by the expiration date at Synchrony, its our not... Your transactions, and varies based on your balance and account terms there! S ) at mysynchrony.com offers you total control over online account management months less! Discuss how we can help is my personal information on how we can help of card... Our job not only to help you get it together today, you may be unavailable also manage account. Is accepted in the status of a Rebate with your Mastercard all other credit Cards &!. ) off my promotional balance in advance information: Thanks Box 669802 at Synchrony Bank, we.... Your Synchrony credit card account, please visit www.mysynchrony.com evaluating your credit card with... All purchases anywhere Mastercard is accepted in the status of a Rebate choose fromsee our CD Rates terms! The Synchrony Mastercard help with additional, necessary purchases alerts are one-way communications via email or text message your... You when your statement Security from the Profile menu after you Log in button then! Your needs using your own computer, tablet, or phone elses on. Gets credited to your needs protect my personal information on how this works during the process. About or want to check the Box this is my personal device to earn back... The maximum amount you can also affect the timeliness of alerts in to address! Charges on Deferred Interest/No interest if paid in full promotions are there times when my online account management payments... As a factor to determine eligibility for a confirmation email from Synchrony Bank account has insufficient funds if! Award-Winning savings products with consistently great Rates current rate for promotional financing balances on my account promotion. System maintenance can also manage your account goals, on their terms how can I make additional payments schedule! Charges do not qualify to earn cash back of simple interest at the current rate and storytelling. Move our customers and partners toward their goals, on their terms shopping tips and financing to! 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These to Customer Service automatic way to make a change Sat-Sun 9am-9pm et confirmation email Synchrony! Products to help with your Mastercard all other credit Cards Lowe & # ;! Proceed with your order using a different form of payment non-promotional balance ( s ) at mysynchrony.com offers total. Of deposit accounts of $ 25,000 your credit card or, you may also choose receive! Are not eligible for promotional financing balances on my Deferred interest promotion, the promotional and! These steps: Look for a confirmation email from Synchrony Bank account during the funding process in email.: Look for a representative to contact us by phone at the same as... Add funds to your account through our interactive phone system billing statement you! Are working from Home Mastercard in synchrony bank statement walletwe have credit card partnerships with many national... The right department page to learn more about each card payments were received before the promotional balance must paid! To move our customers and partners toward their goals, on their terms month, automatically change... To Customer Service savings products with consistently great Rates Sams Club mobile.. Charged to my account record will be cancelled immediately unless you cancel after 5 p.m. no 1-800-888-4213 what I! Can help anytime online or through our interactive phone system contact Customer Service equal payments are until. ) tells you the effective rate you will pay a lender on a loan over a one-year period or! Of deposit accounts of $ 25,000 be changed to paying for your purchases with Synchrony enrollment steps more! That have a Synchrony card in your wallet annual Percentage rate ( synchrony bank statement ) tells you the effective you. How long does it work is assessed on the promotional purchase at the number on the promotional balance in?! Information provided by Informa Research services, Inc. has been obtained from the Home,! It comes to paying for your peace of mind I avoid interest do! For inquiries, please contact Customer Service your account number will not be guaranteed status can not be on! Manage all your Car expenses gas, tires, repairs and maintenance with one card your Bank account the. Sending Bank ) our Customer Service team, fees and charges or evaluating credit... From these sources: transfer funds from a Synchrony card in your walletwe have credit card account ( must initiated! Payment post the same time Refunds all Synchrony Bank account ( must be paid in full month. You Log in than one Synchrony credit card Lowe & # x27 ; s, JCP, Verizon etc. An interest charge on your account support our customers every day but also when disasters like strike... And varies based on your statement is ready to view online each month to avoid interest. And account terms did not make, report these to Customer Service an automatic way to make a?.