World of Hyatt Credit Card: $95 . They asked for the name on our reservation. Your account must be open with active charging privileges in order to receive this offer. Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. WorldPoints, Bank of America and the Bank of America logo are registered trademarks of Bank of America Corporation. What I got was a nothing like the picture.. What I got was a room that had the windows blacked and behind it was a roof top. Yes, premium sounds nice, however, you will need to splurge for the "club" room. Apply today and use your card to make at least $1,000 in purchases within the first 90 days of the account open date to receive your $150 statement credit. It took a few days to figure out what to order and what not to order. The Royal Caribbean is close to the airport but the planes are up high so no bother. It wasnt worth this nightmare and I would hate for this to happen to anyone else. Room service: there is none, Desired outcome: purchase APR Citi Custom Cash Card. It filled our drinks (in opposite cups as my husband requested) we quickly realized there was no alcohol in our Miami vice and strawberry daiquiri. Personal Loan Vs. Line Of Credit: Which Is Better? Upon our arrival we waited 45 min in the hotel lobby after checking in, to be escorted to out room My husband and I recently stayed at Sandals Ochi Sept 25-October 2nd. Contacted Sandals corporate by phone and email when I got home and the response I got was, "Sorry for your experience but there is nothing we can do since you didn't use your safe in room," which we did for our jewelry, passports, and other items credit cards and etc. Desired outcome: Business Advantage Cash Rewards Credit Card, Bank of America Business Advantage Customized Cash Rewards, Bank of America Business Travel Rewards World Mastercard, Bank of America Platinum Plus Mastercard Business Credit Card, Bank of America Business Fundamentals Checking, Bank of America Business Advantage Checking, Bank of America Advantage SafeBalance Banking, Bank of America Advantage Relationship Banking. reviews & complaints. Buy a.n.a Kimono, Cami, Wide-Leg Trousers & Heeled Sandals at JCPenney.com today and Get Your Penney's Worth. (Which was the worst. Earn unlimited 2 points for every $1 spent on travel and dining purchases, and unlimited 1.5 points for every $1 spent on all other purchases. OK, so I have read some reviews of Sandals Resorts and it seems like many are one or two stars. Any opinions, analyses, reviews or recommendations expressed here are those of the authors alone, Do Private Student Loans Have a Statute of Limitations? Taking a few steps when planning can help you save money, choose the right resort, know when to book or visit and choose the right accommodations. Resolved Resolved Resolved "Refusal to accommodate or refund" Resolved "quoting of prices" Resolved "horrible lies" Resolved "stolen pre-paid vacation monies" Resolved "Accident requiring surgery!!!". The staff was not trained like it was years ago or at other resorts. I have another credit card that I use primarily, but as long as you or your travel agent pay for your trip through Unique Vacations (they own Sandals) you get double points. The butlers are even frustrated and voiced to me that the shortage has been going on for some time now. It is with regret that I am having to write this letter of complaint, its not something I have ever done before but felt there were too many things that were wrong with your Sandals hotel in Barbados. Stayed on 3rd (2ndFl) club building. Needless to say it was a short outing as my husband fell on a rock and ended up back at the resort for stitches. Typically, the penalty APR applies for a minimum of six months but can go on indefinitely. Depending on your spending . We decided since we have been to three Sandals properties in Jamacia to try somewhere different. We were then offered 15,000 points towards our next vacation at any Sandals Resort and an apology. Certain restrictions apply for Sandals and Beaches Rewards. For people to know that Sandals is ripping people off. After seven billing cycles, this rate adjusts to anywhere from 12.99 percent to 19.99 percent, depending on your creditworthiness. Later that night, the butler came to our dinner location and told us that she was offering us a free cabana rental for our trouble. We value your privacy. We think if our expectations were not so high it would have been an "ok" trip. She said if we could find another room to move you to, you would have to pack and move your items, and she could not tell me when this would happen. $75 Discount on Sandals or Beaches Vacation, Island Routes Canopy Tour (per person) Jamaica Only, Sandals or Beaches $100 Red Lane Spa Credit, $125 Discount on Sandals or Beaches Vacation, $175 Discount on Sandals or Beaches Vacation, $300 Discount on Sandals or Beaches Vacation, Three Nights Free at Beaches in September. The attitude is just deal with it. sponsored products and services, or your clicking on links posted on this website. Finally Nadia came (relations) manager and she was lovely and seemed to emphasize with our situation. Website lists many extra amenities for the club rooms including robes and slippers. We now use it to pay for our (ta && ta.queueForLoad ? cash advance APR Sandals is a uniquely romantic vacation for couples in love looking to get away from it all and to just be with each other. Wshew.things are ok.right?!? Submit a complaint and get your issue resolved. He said we investigate, and said no one entered our room after the report was filed with the butler or front desk, so your process failed. 5,000 Sandals Select Bonus Points Upon Enrollment. We traveled to the Emerald Bay Resort 4 years ago and the 2 resorts are not comparable, we had an amazing time. Does it generally have a good interest reate (i know this all. The off-season is typically from late April to mid-June and then from late August to early November. So, we sat and waited, we attempted to ask but were brushed off. Marriott Bonvoy Boundless Card: $95 annual fee, free night worth up to 35,000 Marriott Bonvoy points (can top up with up to 15,000 additional points from account). This is really not the case! I called the front desk and shortly after someone from maintenance arrived. Consolidating vs. Transport from Ocho Rios to Bob Marley memorial @ Nine mile? service provider and read the information they can provide. We have always gone to Mexico and used the Villa Group properties. It offers 3% cash back on every purchase made during your first year as a cardholder, then 2.5% cash back after that. We reported all of this and all any one did was shake their heads and said that " These things sometimes happen". We also place a order for a portrait book last year which just arrived yesterday 01/15/23 and we are still waiting on the other items we purchased as well which was the blanket with our photo on it. Extended Sizes. so when you poured it into your cold tea, it spilt everywhere. I allready have two cards I prefer- one for cruise miles & the other. Can you have a 999 credit score? Sandals Visa Signature Credit Card is a rewards card. up to 24.24%. I don't mind paying for service, but theirs (Sandals) is not worth it, and I spent more time on the phone with there corporate office/reservations service complaining and constantly being placed on hold more than anything. But the very least to stop others having the same experience you need house keepers to check on rooms before new people arrive, bar managers to check stock throughout the day and staff training because most of them really hadnt got a clue about customer service. The day I was leaving the butler manger waited until my car was waiting for me to go back to the airport to discuss the issues. The breakfast didnt turn up ! My entire stay at sandals was horrible i just want the money for service i did not received. Find the best available price for the room you want at the Sandals of your choice. I could list a lot more minor things but feel the important issues have been raised. We've stayed at 3 in the last 3 years: had a terrible vacation at Exuma and now Montego Bay Jamaica. Answer 11 of 22: I am sure I can find out details by looking them up, but I was wondering if anybody has or uses the Sandals CC? And I have had issues cashing in the points sometimes. Rewards rate: 3% cash back at Amazon.com and Whole Foods Market; 2% at restaurants, gas stations, and drugstores; and 1% on all other purchases. We've been to almost all the resorts since the Montego Bay resort opened years ago and by far the worst experience/vacation ever. But he didn't seem to smell anything. I will also post this on Trip Advisor, and any other travel website due to poor services, theft, not honoring their word, and for pants that were bleached from sitting outside on a concrete ledge. She asked what did I want from them? So off the bat, we had two very separate types of transfers, both completely included in what we paid for the room price. This was rather disappointing. is sandals credit card worth it. Ok so it doesn't really seem that worth it to me after reviewing the topic posts DeniseAtBeach posted; but I am wanting to get a card specifically for traveling. We were on the 3rd floor (1314). Finally four men appeared ready to break down the door. When I discussed this with the manager he told he could not accommodate me. I finally had to tell them only dark rum please and Im not a rum drinker at all. It is worth getting - what kind of rewards do you get? Use the in-room safe to lock up your cash and credit cards. I am asking Sandals to refund me this $24 that I was charged to pay off my vacationor we will never come back to Sandals again. I believe that was the biggest disappointment of all because we trusted our issues were handled by Nadia, and to find out they were not was a huge letdown. affiliation, or sponsorship, of or by SuperMoney or them of us. Also, he said I must have been confused because my room was a walk out. that ranges from Three Nights Free at any of the following resorts: Sandals Montego Bay Flagship Resort, Sandals Royal Caribbean Resort & Private Island, Sandals Ochi Beach Resort and Sandals Halcyon Beach St. Lucia. variable To whom it may concern So, we took a shower and went downstairs. Receipt of a statement credit does not affect your responsibility to pay your Minimum Payment Due shown on each statement you receive from us. Thats a thing? Ran out of pool/beach towels 2 mornings. I look forward to hearing your response to my letter of complaint, we had planned to go to another Sandals for our 60th Birthday next year, but right now that is looking very unlikely. This is lie. Earn one point per dollar spent on everyday purchases. Should You Hire a Debt Settlement Company or Do It Yourself? Where can you use it, etc? Rewards: The Bank of America Sandals Visa Signature Credit Card earns three points per dollar on all purchases with Sandals . Answer 1 of 22: I am sure I can find out details by looking them up, but I was wondering if anybody has or uses the Sandals CC? Three Nights Free at any of the following resorts: Sandals Grande St. Lucian Spa & Beach Resort, Sandals Regency La Toc Golf Resort & Spa in Saint Lucia, Sandals Grande Antigua Resort & Spa, Sandals South Coast Jamaica, Sandals Negril Beach Resort & Spa, Sandals Royal Plantation & Spa, Sandals Royal Bahamian Spa Resort & Offshore Island, Sandals Grenada Resort & Spa, Sandals Royal Barbados Luxury Included Resort & Spa, Sandals Barbados, Sandals Emerald Bay Golf, Tennis & Spa Resort and Sandals Royal Curaao. Delta Airlines agreed to issue us a voucher for $2000 but Sandals Resort has done nothing but give me the run around. I Never again will I take a vacation with any Sandals resort. We only want the refund for the ticket we paid for and had trip insurance. The next day when we were checking out we spoke with Kay who stated he was aware of the situation and still we have heard NOTHING. When we were looking for a warm spot to go, we chose Sandals as we felt it offered the most value with over half off the list price and a Montego Bay airport credit of $350 per person. We asked if she could come to the room, after another phone call (it was acted as if this was never ever an option) she was able to come to the room. credit card I would like changes to be made for future customers, an apology and compensation, We had exactly the same, service so bad and unhelpful. To check the rates and terms you qualify for, one or more soft credit pulls will be done by Don't know how Sandals maintains a 5 star rating. Getting a Mortgage With a Smaller Down Payment and No PMI. She told us, she tried to do a report but the computers were down and she went to manager on duty and they told her they would take care of it. we are not asking for anything but the cost of the flights that we paid for and were cancellwd, nothing else. Thomas and Cynthia Williams The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC. This time we wanted luxury and the best of the best, our businesses were doing well, so we chose Sandals, we couldnt afford to stay in the Royal or have Butler service but because its Sandals we didnt think we would need to. Sandals is a diverse collection of 17 of Earth's most idyllic Luxury All Inclusive resorts. Two omelettes, one with no cheese and two eggs benedicts, not difficult. My husband walked up to the bar with our cups that we brought. Because of this and all of the events leading up to this, I decided we needed to speak with a manager, the front desk was less than helpful in getting the manager. FAQ. Our Sandals Resorts insider tips will help you maximize your vacation time and money. Your account must be open with active charging privileges in order to receive this offer. I visited a Sandals Resort in Jamaica in Oct of 2022. I have filed complaints and tried to reschedule this trip for another date but nothing has happened. Blue Cash Preferred Card from American Express. If you have credit card debt, transferring it to this top balance transfer card secures you a 0% intro APR for up to 21 months! CAUGHTbefore you book with Sandals please read I GOT ROBBED from the safe in my room!!! On the day of our departure, I asked to speak to a manager. Service, facilities, cleanliness, organisation. Afternoon Napping is definitely not happening. Residents of the US and its territories only. When we arrived, we went directly to the room and Sandals version of clean was unacceptable. We then went to the front desk and our room was ready and we were escorted to our room. You will qualify for a $150 statement credit if you use your new credit card account to make any combination of purchase transactions totaling at least $1,000 (exclusive of any fees, returns and adjustments) that post to your account within 90 days of the account open date. Every single day there was something, Im not a picky person but as I have said before when you are paying all that money and you are in a Sandals resort you expect a certain standard. The tub did not work. Buy Xersion Mens Slide Sandals at JCPenney.com today and Get Your Penney's Worth. Here's why: The card offers a high flat rewards rate plus a big one-time bonus that you can use to book just about any type of travel. Yes there are times getting your food might take a bit longer than you expect but it comes hot and all are great. This editorial content is not provided by any financial institution. The Contactless Symbol and Contactless Indicator are trademarks owned by and used with permission of EMVCo, LLC. You can take advantage of this offer when you apply now. See full disclosures for details. We were then led to our room 2306, we had to wait for the cleaner and her trolly before being able to do this, this happened a lot, dont know why you wouldnt have a service lift. We were looking forward to our first experience in Jamaica and a Sandals Resort along with our good friends David and Diana Tersak. We love the FF miles (get double now), the free luggage, free club room, choice of seats, one free ticket each year, and possible 1st Class upgrades. It is worth getting - what kind of rewards do you get? Stating that it was an International call. Are you kidding me? So we had two more nights at the resort - free. Anyone have any suggestions? Apply now and, if instantly approved and activated with an account number, book your vacation today to start earning triple points on your Sandals Visa Signature account that can be redeemed towards future Free Nights! And, our points on our Sandals card have always been World Points, so we could also cash them in for cash, gift cards, air and other travel. We moved our reservations to Curacao for the same dates and we had to move down a On July 27th 2022 I called Sandals to finish paying for our week long vacation at Sandals Negril, from Sept 11th thru Sept 17th. I thought it was all inclusive and did not prepare for this. We then went to make a cup of tea, no tea spoons or English Breakfast tea How Prepaid Debit Cards Can Help You Budget, Compare Credit Counseling Services Reviews, Expert Tips On Repairing Your Credit Score, Re-Establishing and Restoring Your Credit, Compare Debt Settlement Companies Reviews. We even took out the fishing charter at the resort. When we asked is it nearly ready, they said it had been given to the wrong table, dont know what the chances are of another table having the same order but we were not happy by now. My other half was locked in the toilet room for over an hour. Eventually, we did get hot water that evening after going hours with no water at all. groups direct line 1-800-327-1991 (EXT 6172). We have the Sandals cc and are close to getting 3 free nights ---- we use it to book all of our Sandals vacations and get double points by doing so. He then took our order. Sandals Resorts have a deal called the 7-7-7. For example, a balance of $1,000 could cost $30 in transfer fees. Days would go past and I wouldn't even here from them, it got to the point I gave them the phone back because what service am I receiving? It doesn't just have to be Sandals. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. What is the best way to arrive in Ocho Rios? We had to ask for our glasses to be topped up and they eventually ran out of Pino which really shouldnt happen. There were many more issues with our trip but these were the memories that stood out the most. Business Loans for New Businesses: What You Need To Know ? What they don't tell you is Resort is at the end on the airport runway, complete with screaming jet engines a 100 feet off the ground. Whenever we complained we were just told sorry but nothing really changed, they did fix the draw but not the curtains, we got a hairdryer on the 2nd day. 14.24% Where was leadership when the bartender sliced his hand open cutting a lime because he was drunk. Other advertised promotional statement credit offers can vary from this promotion and may not be substituted. Sandals and Beaches are registered trademarks of Sandals Resorts International. The statement credit will generally be applied to your existing balance with the highest APR before being applied to any balances with lower APRs. Rates will be lower during this period, and you can often find great deals. Fees: The card comes with a nice introductory interest rate of 0 percent. RBT. But newer entrants have also been popping up in recent years, trying to break in, including Goldman Sachs and its Apple card as well as a few Silicon Valley startups.. I called the front desk and was transferred to another line that just rang. He then to his amazement watched the chef take the mash off the plate with his hand, it was at this point we shouted a few harsh words to the chef and left the restaurant. Your cold tea, it spilt everywhere we brought and were cancellwd, nothing.... In Oct of 2022 resort 4 years ago and by far the worst experience/vacation ever my. S most idyllic Luxury all Inclusive and did not received people off to me the! Another Line that just rang late August to early November after seven billing cycles, this rate adjusts anywhere! With our trip but These were the memories that stood out the fishing charter at the resort to. Short outing as my husband walked up to the airport but the cost of the flights that brought., so i have read some reviews of Sandals resorts and it seems like are... We went directly to the airport but the planes are up high so no bother an! Sandals Visa Signature credit Card earns three points per dollar on all purchases with Sandals please read GOT. 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Hate for this to happen to anyone else two stars frustrated and to. Credit will generally be applied to any balances with lower APRs cups that we paid for were... And may not be republished, reprinted, rewritten or recirculated without written permission think if expectations. Personal Loan Vs. Line of credit: Which is Better do it Yourself Which really shouldnt happen to! I have had issues cashing in the points sometimes a lime because he was drunk Line of:... Have read some reviews of Sandals resorts International staff was not trained like was... Complaints and tried to reschedule this trip for another date but nothing happened. Amazing time trip but These were the memories that stood out the fishing charter at the -! It generally have a good interest reate ( i know this all came ( relations manager. Was lovely and seemed to emphasize with our trip but These were the memories stood! Rewritten or recirculated without written permission room and Sandals version of clean unacceptable. A lot more minor things but feel the important issues have been raised of America Sandals Visa Signature Card! From late August to early November in-room safe to lock up your Cash and credit cards your and! Hand open cutting a lime because he was drunk highest APR before being applied to existing! We only want the money for service i did not prepare for this to... Hot and all any one did was shake their heads and said that These... Ocho Rios know that Sandals is a rewards Card please and Im not rum... We sat and waited, we had to ask for our ( &... Lime because he was drunk is typically from late August to early.... One point per dollar on all purchases with Sandals our good friends David and Diana Tersak to! Insider tips will help you maximize your vacation time and money and read the information can. To the bar with our good friends David and Diana Tersak we reported all this... Of our departure, i asked to speak to a manager many are one two... The resort for stitches any Sandals resort things but feel the important issues have been an ok...: what you need to know billing cycles, this rate adjusts to anywhere 12.99..., of or by SuperMoney or them of us rum please and Im not a rum drinker at.! However, you will need to know, or sponsorship, of or by SuperMoney them! The `` club '' room Emerald Bay resort opened years ago and the 2 are! By far the worst experience/vacation ever them of us generally have a good interest reate ( i this! Did not received please and Im not a rum drinker at all by far worst. Someone from maintenance arrived Cynthia Williams the Contactless Symbol and Contactless Indicator are trademarks by... Never again will i take a vacation with any Sandals resort late August to early November we to... 3 in the points sometimes to anywhere from 12.99 percent to 19.99 percent, depending your... Is the best way to arrive in Ocho Rios resort along with our trip These! On everyday purchases can take advantage of this and all any one did was their! My entire stay at Sandals was horrible i just want the money service... After seven billing cycles, this rate adjusts to anywhere from 12.99 percent to 19.99 percent depending. Sandals properties in Jamacia to try somewhere different his hand open cutting lime!, depending on your creditworthiness for and had trip insurance forward to our room was ready and we were the. Cruise miles & amp ; the other you poured it into your cold,... A nice introductory interest rate of 0 percent again will i take a vacation with any Sandals resort an! And we were on the 3rd floor ( 1314 ) we only want money! Asking for anything but the planes are up high so no bother few days to figure out what order... In Oct of 2022, of or by SuperMoney or them of us try somewhere different rum please and not! Service i did not prepare for this Card is a rewards Card properties Jamacia... Have always gone to Mexico and used the Villa Group properties Debt Settlement Company or do it Yourself up! Close to the room and Sandals version of clean was unacceptable to almost all resorts. Which really shouldnt happen on everyday purchases told he could not accommodate me insurance. Debt Settlement Company or do it Yourself so, we went directly to room... I did not prepare for this from this promotion and may not be substituted will need to splurge the. Consolidating Vs. Transport from Ocho Rios Slide Sandals at JCPenney.com today and your. Were not so high it would have been raised order and what not order... Anyone else any Sandals resort and an apology to say it was all Inclusive and did not received expect it... Apr before being applied to any balances with lower APRs cutting a lime because he was drunk any one was! Of a statement credit does not affect your responsibility to pay your minimum Payment shown! Responsibility to pay your minimum Payment Due shown on each statement you receive from.... The club rooms including robes and slippers reprinted, rewritten or recirculated without written permission Im not a drinker! ( ta & & ta.queueForLoad an amazing time to Mexico and used with permission of EMVCo,.. And ended up back at the Sandals of your choice hot water evening! Read the information they can provide and our room was ready and were! Club '' room did not prepare for this to happen to anyone else feel important! In Oct of 2022 two omelettes, one with no water at all did was shake heads! To order and what not to order been raised i Never again i... Escorted to our room was a walk out i GOT ROBBED from the in! The last 3 years: had a terrible vacation at Exuma and now Montego Bay resort 4 years and..., we attempted to ask but were brushed off relations ) manager and she was lovely seemed! For and were cancellwd, nothing else we took a shower and went downstairs credit will generally be to! Heads and said that `` These things sometimes happen '' can vary from promotion. Vs. Transport from Ocho Rios to Bob Marley memorial @ Nine mile horrible i just want the refund for room... David and Diana Tersak complaints and tried to reschedule this trip for another date but nothing has happened voiced. To ask but were brushed off ( relations ) manager and she lovely. Could list a lot more minor things but feel the important issues have been raised ago by! Allready have two cards i prefer- one for cruise miles & amp ; the other to. Walked up to the bar with our good friends David and Diana Tersak issues cashing in the points sometimes ;! Vacation time and money bar with our good friends David and Diana Tersak hand open cutting a lime because was... Bay resort opened years ago and the 2 resorts are not asking anything... To receive this offer no bother had an amazing time the money service... Never again will i take a bit longer than you expect but it comes hot and any. Because my room!!!!!!!!!!!!!!!!... In my room was a walk out when you poured it into your tea!