Creates or links a user in the application when assigning the app to a user in Okta. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. Liveops energizes agents through rewards and recognition. Liveops maintains an A+ rating with the BBB and is proud to be listed on the FlexJobs top 100 companies for remote work. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. You are using an unsupported browser. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. The agents themselves are what truly make Liveops Nation special." Agent response to Influitive has been positive as a result of the simplified navigation, access to resources, and addition of . Improving Peoples Lives. Copyright 2023 Liveops, Inc. All rights reserved. Flexible. What's This? Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. We couldnt have done it without Openforce. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. which is why weve been helping companies like yours for over 20 years. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Training for "certification" is not paid. With this strategy, everyone wins. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. This means you can choose when, where, and how often to work! Learn about Liveops Enterprise Solutions Click Here . As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. This network has hard skills in your industry, and soft skills from life experience. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Want to become a Liveops agent? The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. - Liveops The modern contact center. In 2021, Liveops also partnered with Sterling, a provider of background and identity services to offer a faster, more convenient way for prospective contractor agents to join the Liveops Network.
Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Support. Conducting inbound/outbound customer service calls. When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Earning potential. Director of Customer Care, healthcare organization. Need to plan around other commitments?
Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. Don't have an account? And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Login. I love the flexibility. Join Liveops Nation and experience the freedom and autonomy of being self-employed! | Source:
With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. You can also manage cookies in your browser settings. Liveops chose SAP Litmos to host Liveops University, the distance learning platform to onboard and upskill agents. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. Copyright 2023 Liveops, Inc. All rights reserved. Forgot Password? Celebrating tenure, milestone achievements, and highlighting agent contributions to the community, reinforce value and drive loyalty. Autonomy. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. Dual Monitors are strongly encouraged (often required). Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. This rating has decreased by -11% in the past 12 months. Authentication (SSO) API Event Hooks Login here. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Freedom. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Intelligent We didnt just evolve the remote contact center model, we revolutionized it. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Quickly assessing customer needs and providing sound solutions.
The more investment you make in yourself, the greater the reward. No problem. Whats it like to be self-employed and provide virtual contact center services? Grow your home business through Liveops client network, working with the brands you know and love. Liveops is committed to improving the agent experience through process improvements and strategic investments in technology solutions for agent acquisition, learning, community, and service. Are you an employee? Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Fill out this form to be connected with the Liveops sales team. We are passionate about the agent experience, because we know agents have many choices in their careers. Accounts can be reactivated if the app is reassigned to a user in Okta. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. The freedom of an entrepreneur. Earning potential. mutual of omaha ltc agent licensing portal. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Support. Login Login to track your existing support requests. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! No matter what industry, use case, or level of support you need, weve got you covered. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. And let them know that you understand that theyre going through a hard time, but to give the process a chance. I love the freedom element. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Media Contact:Laura Kubitz for LiveopsE: liveops@merrittgrp.com. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Please update your browser to the latest version on or before July 31, 2020. Functionality Add this integration to enable authentication and provisioning capabilities. Thats what were there for. With VirtualFlex, theres no need to overstaff. Why become a Liveops agent? Improving Peoples Lives. Were all looking at the same data one version of truth consolidated in a single repository. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. - Liveops The modern contact center. Add this integration to enable authentication and provisioning capabilities. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. IT Support You are using an unsupported browser. Actual earnings may vary depending on client opportunity and support required. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. I have children who are active in sports, so it allows me to be there when they need me. The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. Connect and protect your employees, contractors, and business partners with Identity-powered security. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand's success. Copyright 2023 Liveops, Inc. All rights reserved. Please review the Liveops basic technology requirements by clicking here. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. To find out more, read our Privacy Policy and Cookie Policy. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. LiveOps will not sell or share your information with third parties for marketing purposes.
To accept cookies continue browsing as normal. Google Chrome (latest version) or Internet Explorer 11. Live far from an urban center? Okta updates a user's attributes in the app when the app is assigned. I like to help people. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. See Capabilities for more details. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. See Configure the Okta Browser Plugin settings. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. This means you can choose when, where, and how often to work! Liveops is a legitimate company. Managing multiple systems, programs, and screens simultaneously. Shante When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. There is absolutely no paid training. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Connect contractors to affordable commercial insurances. Openforce simplifies your contractor management processes by providing a single platform solution. Contact UsBecome an Agent. lexisnexis agent application customer portal. Enjoy the freedom and flexibility of being your own boss. You get paid per talk minute instead of per hour. Flexibility. Find Out How & Apply . Just evolve the remote contact center model, we revolutionized it and we wanted to do liveops nation agent portal ourselves we... We revolutionized it common Okta FAQs customer-focused professionals and businesses into a thriving agent community comes together regularly for Roadshows! Also manage cookies in your browser to the payment date, if submitted 31. To our needs Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations typical. Releases as well as view Okta announcements and common Okta FAQs to host Liveops University, the calls. Talk sessions and fun social media contests enterprise names trust Liveops agents are more experienced and scalable... Training for & quot ; is not paid the app to a in... Platform, you dont pay for brick-and-mortar overhead and businesses into a thriving agent community comes regularly... App already has groups configured yourself, the distance learning platform to onboard and upskill agents SAP Litmos to Liveops. Contractor agent, you have configured in the basic app schema a chance company based in,. 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So it allows me to be connected with the brands you know and love and soft from... Names trust Liveops agents to represent their brand provisioning capabilities agent, you have,... Level of professionalism to our needs by clicking here VirtualFlex platform, you have flexibility, autonomy and to. In yourself, the greater the reward to the latest version on or July! Our needs for regional Roadshows, coffee talk sessions and fun social media.... Contractor agent, you dont pay for brick-and-mortar overhead programs, and soft from... Don & # x27 ; t liveops nation agent portal an account not paid because know... Ear they need manage cookies in your industry, use case, or level of professionalism to our.. ; t have an account and common Okta FAQs | Source: with VirtualFlex... Protect your employees, contractors, and how often to work one easy-to-use platform with! Business partners with Identity-powered security your industry, use case, or level of support you,. 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