It is our objective to keep uncertainty as low as possible and we expect to have a full assessment of the situation in the coming weeks. That said, I think your article was balanced and well done. we wish Roadtrek could address its notorious extra-low clearance which limits driving on many of the roads that lead to the best scenic boondocking locations. Hi Mike, Thanks for the update. I just quit. Any 1 inch diameter hose will work. Whom ever put the Lead Acid batteries in this house application -did not do you any favors -unless the decision was based on economics. Millions of buyers are looking for their next RV on RV Trader this month! 1 Roadtrek E-TREK RV in Windsor Locks, CT. January 24, 2019at10:56 am, Slim Pickens said: Well THOR strikes again, this will be the same situation wherever Thor has put their name quality is kicked out the door in favor of more profits. Mfr's Report Date: Jun 24, 2015 Recall information from this VIN lookup tool is provided by the manufacturer conducting the recall. Maybe it's because it's not really a mass consumer product? They have not yet announced cost. We are fully aware that this news generates unease and raises concerns. This makes your insistence of having no position with the company a bit disingenuous, since you obviously are receiving significant economic benefits from your relationship with them. January 21, 2019at2:43 pm, WilliamBrowne said: Mike: Thanks for the info. September 30, 2012at8:43 am, Mike Wendland said: Answers to several comments here: No, Jennifer hasnt driven the e-Trek yet. It was doubly challenging for them because some of their competitors at the show were delighted to point out the companys difficulties to shoppers. I cant wait to have one at the dealership so I can start selling this inovative vehicle. Are you heading to the Detroit rv show Oct. 3-7? Reports are that Stratton was physically escorted out of the building. January 21, 2019at1:24 pm, Peter Necarsulmer said: Thank you Mike for this report of the knowns, unknowns, and known unknowns about RT, EHGNA and Thor. Best of all it's totally FREE! View our entire inventory of New or Used Roadtrek E-trek RVs. Time will tell. An initial investigation has shown irregularities in the companys reporting. Neither Hymer nor Thor would return Gerbers calls or issue any comment on the allegations, which only led to more speculation and more rumors. Waterpump is not working. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. In preparing a financial audit of the North American operation for the sale, Hymer accountants discovered extremely serious financial irregularities. News reports unconfirmed by EHG but so far undisputed by the company allege that they involved false invoices paid to family members of key managers, falsified titles, inflated sales figures, inventory discrepancies and other problems totaling between $70 and $100 million. This changes all the previous assumptions about a Class B, that you have to have shore power, Roadtrek President Jim Hammill told me. Not 21/22 but decent. Im betting this will provoke discussion from other women RT drivers. We have fully enjoyed this vehicle. Thank you for a frank discussion of known issues. Each one of these represents a separate bank of the battery system. I have an RS ADV 2012 and have asked RT to work on improving the bed. Not just lead acid batteries? It drives easily and is super easy to park. With Roadtrek's continuing #1 selling position, we outgrew our 50,000 square foot plant. Other RVers that have different brands owned by Thor say the same thing. Just an idea. Whether it's your first Roadtrek or your fourth, there are often questions that arise, below are a list of our most frequently asked questions to assist you. Then we can hope they will release some sort of report or statement that answers all the questions people have. Do you concur? Hammill was suspended. September 30, 2012at2:51 am, Joe Buchman said: Im reading this while boondocking in my 1998 190 V. Online via my smart phone modem ap. Add to that the difficulty all Class B makers have in getting Sprinter chassis from Mercedes Benz and 8 to 10 months waits are not that unusual right now for new builds. We purchased a Hymer Sunlight last February. Mercedes has this available everywhere in the world except north America. Roadtrek has sponsored us, as has Verizon Wireless, Rad Power Bikes, and various other companies who pay us an advertising fee on the podcast and blog and our various online publications. this 2017 model has induction stove,800 amp lithium power modules, volt start[auto], 470w solar, underhood gen,diesel alde heat/ht wtr,sreen pkg, and 24 tv. I signed in October an order for a 2019 Popular 210 with a delivery date at spring 2019 Solar charging is helpful! January 21, 2019at11:41 am, David Anway said: Keep us updated when You get any info, and thanks for the update. The second (and only other) issue we had with the RS was the fiddly second bed placed across the front and rear (lounge) seat. Roadtrek is wonderful. My wife and I have a big decision to make regarding whether to cancel or not. Im on the fence on whether to wait this out in hopes that the dealer warranty work will resume soon, Im looking at over 3K of out of pocket. I live in Elora, Ontario just outside Kitchener and, although weve had a factory tour, were now anxious to return to see this model and ask more questions. J/k in reference to all the batteries. Similarly today, Thor has also issued a statement of its pending acquisition of the Erwin Hymer Group that pointedly noted that their offer has been revised to exclude the North American division from its purchase. The auditors are the only people who know what those irregularities. My info comes from friends who work there and what has been on the public record. Fulltime in a Roadtrek? 5000 W, There is a box where all the cables power plug-in youll see an image in my first one. Their acquisition of Road Trek was a logical move which if done properly was in the best interest of Road Trek and the RV public. January 22, 2019at7:42 am, Mike Wendland said: I see no reason you can not do so. This bed is the most uncomfortable bed ever. February 01, 2019at2:17 pm, Angie Lowry said: Yeah well, we submitted in October and still have nothing. I would have thought that Roadtrek would have built this on a 2500 chassis since the weight of the propane system and aux. I'm considering purchasing a 2015 e-Trek; doing some online research I'm finding a few posts where owners are not pleased at all with their units. Browse Roadtrek E-TREK RVs for sale on RvTrader.com. Many higher end models have them built in, one way or another. Just a thought not necessarily about RoadTrek but pretty much all RVs, should not a unit which is intended to to be used in all sorts of parks not come WITH built in surge and power protection from the factory? RoadTrek brand? January 22, 2019at9:50 am, John Bailey said: I dont find any fault with RvTrader.com always has the largest selection of New Or Used RVs for sale anywhere. As stated above, all new RVs (and most used) have problems. New or Used RV (5 Big Factors), Getting Used to our New Arcadia Fifth Wheel. Are you glowing in the dark yet? Browse Roadtrek E-TREK RVs for sale on RvTrader.com. No matter where you fit in you'll find that iRV2 is a great community to join. Sobottom line. We have initiated a detailed audit procedure involving external auditors. Propane, if you have it, is on the outboard side of the diesel fuel tank, just behind the driver's door. Last week, nearly 100 of the newest company hires those hired less than three months ago were summarily fired and walked out of the company. The MSRPs on their website certainly don't indicate they think they are going to need to be price conscious. Mfr's Report Date: Jun 24, 2015 They are still building and selling vans! Roadtrek E-trek question. Table 1. What To Do If Your RV Breaker Keeps Tripping, Anza-Borrego Desert State Park - Borrego Palm Canyon Campground, RV Safe Turn By Turn Directions on Your Phone. We wish to inform you about recent developments in our company. Id like to see your reviews on the other things Roadtrek makes. If you are a vehicle owner, search for recalls by your Vehicle Identification Number (VIN). As with many high-end inverters, this one had a high quality battery charger also incorporated within. Hit the road in January 2014 and have been at a dealer to fix something 4 times already with more scheduled into the future. If so, request a complete electrical schematic/diagram from Roadtec. July 25, 2019at9:06 pm, marjorie voss said: I wish I had been able to let many of you know that our 6 year warranty does not exist anymore. They still own Hymer No America and they own its oblibations. All I can say is it assumed with RV's there is a certain amount of "Homeowner common sense" that has to be applied to the operation of all the RV systems. Lead Acid 6v batteries need maintenance watering ~once a month. January 23, 2019at8:00 am, Mike Wendland said: Chuck, Roadtrek and Hymer have always stood behind their products and I have no reason to believe anything would change, now. Per Roadtrek (Mac in warranty service), I will have to pay out of pocket and submit receipts to Roadtrek for reimbursement. King bed or two cots. Sam Saab. I called Hymer and was told the only option was to pay put of pocket and send them copies for reimbursement. Camping in state/US parks, after our first night we wanted to try out the built-in coffee maker and had to fire up the propane generator to do so. You must log in or register to reply here. With no leadership and no Parent I do not see how the US ops can hold up without a substantial cash infusion. One of those products is the Roadtrek Zion. September 29, 2012at3:09 pm, Fred Showker said: Sweet unit if it actually lives up to the claims. January 21, 2019at1:48 pm, Steve Shaw said: Hi Mike, this is the most comprehensive article on this matter Ive read the past few days. But the irregularities uncovered by the audit made that success seem like a wild pipe dream. Dont shoot the messenger. Hammill, who was out of the office on sick leave was reportedly home at the time he was notified of the suspension. We have heard so many rumors that we appreciate your insight and will continue to look for more updates on this situation. So lets wait until they report their findings. Ok , I am going to change my location and drive to another place. (The batteries are AGMs) I've taken it to a repair shop but now the question becomes how the heck do you access the batteries? Word soon leaked out that the top managers had been immediately sacked, as well. As an immediate measure we assigned Robert Quine and Thomas Martin to support the ongoing operations of EHG NA and the external investigation. November 10, 2012at9:49 am, Gordon Meggison said: I notice this unit also has the mechanical bed. So everybody is assuming it is a fuse but I just need to know where the fuse is located. complete owners manual is available on this page: Understanding what components are present and where located is necessary to pinpoint the fault that is happening that leads to the system failure. JavaScript is disabled. Take them out under real conditions faced by RVers. Anyone attending either show, just email me when youre there and well meet. View our entire inventory of New Or Used Roadtrek RVs. Roadtrek/Hymer has at least two other couples they have similarly sponsored, as do other large RV manufacturers here and abroad. We review every problem as we work to keep our roads safe. Eventually a company we Americans weren't familiar with, or so it seemed, bought Roadtrek and is slowly working to rebuild the reputation with products that appeal to the dealers and customers once again. If you make a sale of a non-existent ghost unit to a non-existent ghost buyer what do you do with the ghost cash you get in payment? 2018 Roadtrek E-Trek RVs for Sale Near You. The company added some other brands like en entry level priced van called the Carado. I work 60-65 hours a week in doing our various reports. We will inform you on further developments. yep! January 22, 2019at5:49 am, Craig Thomas said: I found your response to Rachels question defensive and disappointing. Would like to retrofit with as many e-trek ideas as possible . Roadtrek seems like a great rig. Even if we conserve very carefully, we need to carry an extra 7-gallons to survive 5 to 7 days. Start by turning the bottom button on (it will illuminate blue), then hit the top reset button. Bed was very uncomfortable, the gap between the backrest and the seat when in the bed mode was simply uncomfortable. I have heard others having issues with Roadtrek conversions in the last few years. Are we letting the RV industry and its manufacturer and dealerships off the hook too easily? Is the battery/inverter system still intact as installed by Roadtec? Ultimately, Roadtrek filed for bankruptcy. He just said the box in the back., So everybody is assuming it is a fuse but I just need to know where the fuse is located.. The RS E-Trek is a very innovative RV. These Off-Road Teardrop Campers Have A Unique Sola Are You Leaving Black Water In Your Tank For Too L What Are The BestRV Sewer Hose Fittings? Or no hot water available for E-version? Personally, I was anticipating a fact-based report from you such as this earlier (even when there were fewer knowns and many more unknowns). For the sake of the Hymer employees, owners and the future of the industry I hope this is just a bump in the road and not the end of the road. Stratton then appointed several of his relatives into key management positions. First year did 13,000 miles with my wife and our FOUR kids (put in side facing seat belts in the back) over 2 1/2 months of summer vacation (went from SLC, to Disneyland, over the Golden Gate, took a right to the Statue of Liberty, then to Kitchner, over Lake Michigan on a car ferry, to Badlands, Rushmore, Devils Tower and home again. I honestly dont know. Ill probably wait to see if Roadtrek reimburses me for the repair costs first, but I see this being a huge problem for anyone that owns a Roadtrek at this present time. Hammill was always positive, always pointing to the rapid growth as a measure of EHGNAs great success. I live in Guelph, 15 km from manufacturer. I would guess the ultimate guarantor is Erwin Hymer Group Europe. But I also know that with a lack of facts, rumors and speculation can make a bad situation much worse. September 29, 2012at9:25 am, Rhonda said: Super job in showing us this, Mike. You are currently viewing our boards as a guest so you have limited access to our community. A 17-month delay on delivery from your date of order and now they say you wont receive your new CSA until June??!! January 21, 2019at4:07 pm, Dean Upson said: January 21, 2019at3:55 pm, Angie OMalley said: Thanks for the update. No vents, ports, exhausts all eliminated, just the shower door now. Based on my personal experience with having my Roadtrek in their service bay.STAY AWAY. Theyve added a second water spigot that delivers instant hot water for tea or hot chocolate or filtered drinking water. The E-Trek is on the regular Mercedes Sprinter chasis (170 inch wheelbase) and it is painted in a subtle shade of green. It may not display this or other websites correctly. They have classy look and throw off a brighter light. reported problems, complaints, recalls for various manufacturers. Very disconcerting to say the least. Thanks for the pics and video. How much is that going to cost me? Hope they are able to address the problem and fix it. Now you can operate your coach under one or both of these. January 21, 2019at10:59 pm, Jason Epperson said: Roadtrek essentially became EHG NA. Andin the process you are raising the visibility (and image) of Type B Motorhomes which may eventually get us access to some of the RV resorts, etc. RvTrader.com always has the largest selection of New Or Used RVs for sale anywhere. Some of their vans are built on sprinters, some not. In the history of RVs, hookups came much later. November 01, 2012at2:07 pm, Gordon Meggison said: Mike, just got back from our first 30 day trip in the RS Adventerous 2012. At list 8-10 hours..Why? January 29, 2019at7:41 am, Mike Wendland said: All of the La Mesa RV locations in AZ are only doing warranty work on units bought at their individual stores. My husband had a toggle switch put in our class RV so that. Inverter History. I have no doubt they indeed will. September 30, 2012at9:42 pm, Jack Berger said: Heres an idea for you Mike: Do videos like this on ALL the Roadtrek models. FYI I probably have over 1,500 nights boondocking in this 1998 190 bought it new, has 242,000 miles on it now. The unit was rolled out to dealers and salesmen who lacked the training needed to explain operation of the on-board features. Thus it seems EHGNA will rapidly go bankrupt and owners of Hymer Group NA vehicles will be out of luck. Thor is a huge, multi billion dollar RV company based in Elkhart, IN, with numerous brands and divisions. Pretty muchindefinitely. Not at the Kitchener location. They are doing an audit. I appreciate the excellent news report. There are some items that really ought to be found initially, but at times, it really doesn't show up until a little ways down the road. For that matter, a 34 inch garden hose would also work for shorter distances (less than 25 feet). From this news release it appears it had Hymer family. Roadtrek E-TREK Recalls, Problems and Complaints. Mercedes followed the wires back to the box next to the batteries and the inverter and they said that's where the power stops. This is a record of safety issues for vehicles of this year, make, model and trim. October 02, 2012at10:41 pm, Marianne Edwards said: So happy to see the interest in helping with boondocking. Instead, it provides all the juice you need through an advanced generator system that runs off the vehicle engine, aided by a solar panel and optional fuel cells. Were avid boondockers, have been RVing for 13 years and prefer finding a spot in the wilderness to campgrounds. So I have no first hand knowledge of what is going on there. Thor apparently had a management change in the last few years, our daughter and son in law have a 5 year 5th wheel made by Thor, it is a quality unit, there is another new Thor 5th wheel here in the park the owner says is a piece of crap. Report a problem with your vehicle, tires, car seats or other equipment. $124,995.00 Local Pickup Classified Ad 2018 Roadtrek ZION for sale! Really? Contact the manufacturer. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more! Was it wholly owned by family, closely held by a few, or publicly traded? Did you trade your RS in for an etrek? The team there was tightlipped about discussing the scandal swirling around the company, but you could sense the tension and worry. Grid Interactive and Inspection Approved 48V System, Solar Friendly Heat Pump Air Conditioners. Unfortunately, what they found at RoadTrek's plant in Canada didn't add up. Hi Mike, Loved your video on the E-Trek, however, the sound was very uneven which, at times, prevented me from hearing your melodious voice. 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