When you release new tools, youll be in a Cityblock Slack channel with teams in the field using your systems to care for our members. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . . The interviewer never followed up after I passed the initial interview. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. This is what we call compassionate careseeing each member as a person, and recognizing that your time, stories and feelings matter. Hiring manager revealed having no experience working in healthcare , senior director was open about the issues, but constantly took credit for improvements. At the center of our tech stack is a tool we've built in-house for our care teams called Commons. Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What was some feedback you received at your last performance review? Hard to ask questions when no one responds. Interviews left a strange taste in my mouth. I came on site a number of times and probably had upwards of 8+ interview-like interactions. See the job spec to apply directly or refer! Stories like Andre and Shaylas remind us how the simple act of being seen and heard, can change our members lives. What was some feedback you received at your last performance review? Owen Tran, Senior Product ManagerJoined Cityblock Dec 2018. Youll work on a small, cross-functional team of 5-7 tackling business and technology problems. I applied online. To solve this, we came up with a data application built on an event-driven architecture that keeps track of these measurements with data from our EHRs. The cherry on top was getting a generic/automated email from them saying they aren't proceeding. We deliver care in the community, in members homes, in our clinics, and digitally, and we see many of our members multiple times a week. Why do you want to work here? Get started with your Free Employer Profile, Sr Manager of Talent Management Programs & Initiatives (1), Senior Associate - Talent Acquisition (1), Manager, Medical Economics and Evaluation (1), Senior Associate, Talent Acquisition Coordination & Operations (1), Senior Associate - Talent Acquisition Interview, Senior Associate, Talent Acquisition Coordination & Operations Interview, Sr Manager of Talent Management Programs & Initiatives Interview, Manager, Medical Economics and Evaluation Interview. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Answered August 11, 2021 - Community Health Partner (Current Employee) - Washington, DC. Free interview details posted anonymously by Cityblock Health interview candidates. 2 Cityblock Health Hub Operations Associate interview questions and 1 interview reviews. Cool, best of luck! Role is ideal for someone with 3-5 years work exp. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. Be the first to find this interview helpful, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. @Cityblock is hiring for a Director, Quality Internal Operations & Client Relations Sent a case study to create ideas, a presentation, etc. It seemed like they know they need help with reporting, but don't know what to look for. She then proceeded to tell me that I wouldnt be interested in the work. The process took 3 weeks. He said he was busy but would give me an answer soon. We work with health insurance plans to identify populations who are structurally at risk and experiencing thousands of dollars a year in potentially avoidable emergency room services and healthcare procedures. Turned out I was not able to make the interview and asked to reschedule. I interviewed at Cityblock Health in Dec 2022. We also ensure we're consistently improving through sprintly retros and quarterly team scorecards to monitor fundamentals like psychology safety, predictable velocity, and driving impact through outcomes over output. So after an initial version that came out of a hackathon, the Commons Companion was born -- a Chrome extension that sits inside the EHR and surfaces custom tools, recommendations, context, and notifications to our clinicians, without them feeling the burden of switching screens. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. I applied online. Tonya Carter Nurse Practitioner Experienced and empathetic professionals who can meet your full healthcare needs online, over the phone, at one of our Hubs, or in a safe place in your community. They send you a date and time without asking if you are available. The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Its unacceptable in 2022 that were looking at exactly the same data that we were looking at 15 years ago about healthcare disparities, healthcare outcomes, all exacerbated by COVID, she added about the current healthcare system. You are not the Goldman Sachs of Healthcare. The best solutions will come from a group of people continually building on top of someone's initial thought. Thank you! At Cityblock, were applying modern technology to an outdated and systemically-biased healthcare industry. Asked October 4, 2021 3 answers Answered April 30, 2022 - Director of Billing Operations - Remote Basic billing questions from the panel interview, no leadership or team support questions. I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. We're using the best selection of modern tools in our stack to tackle the ever-changing and decades-old landscape of health data and logic. One thing I love about the NYC tech scene is the mission-bent focus. In the rare case where you have a copay, please reach out to us. I interviewed at Cityblock Health. I got an email from the recruiter setting up a time for a call about the position. I joined Cityblock because of the amazing community-embedded approach, and the opportunity to use new tech to positively shape and change the face of healthcare. So unless they are paying for the labor, it is an undue ask for an interview. 100%. Forgetting interview times, shuffling meeting times, no follow-up. They moved very quickly and I had 5 interviews total including a case study. I applied through a recruiter. Everyones like, oh my god, Black and brown people are dying more from COVID. I was told I could put my name in the running for some less senior engineering positions that would also pay significantly less, though. Glassdoor users rated their interview experience at Cityblock Health as 24.2% positive with a difficulty rating score of 2.63 out of 5 (where 5 is the highest level of difficulty). Time passed, and I emailed my original interviewer. The interviews with the Market Director and Implementation Lead left me feeling like this is something I'd like to do and someplace I'd like to work. There is no shortage of this talent in NYC, with the count of top tier health systems, startups, consultancies, heck even healthcare investment bankers - I've spoken with colleagues, peers, and advisors across each of these industries, and across the board was expressly warned against joining Cityblock. The interviewer was disengaged and didnt care to speak to me. Complete waste of time. I know that having a consistent caregiver makes the difference in patient's quality of life, helps to build trust, and ensures that the patients get the best possible care.". Complete waste of time. No response to any of my emails. Can we be near public transportation, near grocery stores, making sure that were really mapping the ecosystem and showing up in places that are accessible to our members and also positioning ourselves so we can go to the home and see people from there.. The process took 3 weeks. What KPIs/data elements would you select to solve this problem? Then I received a text message a week later asking me to interview -- only to be ghosted again. Tonya Carter Nurse Practitioner Experienced and empathetic professionals who can meet your full healthcare needs online, over the phone, at one of our Hubs, or in a safe place in your community. Cityblock Health is focused on providing affordable, human-centered healthcare in lower-income and marginalized communities, while also building sustainable business models. We wanted a UI that we could control within the clinicians Electronic Health Record, built flexibly enough for our teams to move fast and test new content, tools, and decision support for our providers. Interviews at Cityblock Health Experience Negative 100% Getting an Interview Applied online 100% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Cityblock Health Community Health Partner (5) Director (4) Manager (3) Senior Associate (3) See more interviews for top jobs etc. Pre-launch we spend the time figuring out where exactly in the neighborhood should we be, Ajayi said. I come to this work from a place of real heart. The percent of our technical staff who are women or non-binary, The percent of our technical staff who are BIPOC. And there are a lot of ways of achieving that, Ajayi said. Anonymous Interview Candidate in Brooklyn, NY, I applied online. I love to hire and grow people with deep skill sets from backgrounds like business analytics, social work, healthcare consulting and teach them to talk the talk of traditional product development. Interviews left a strange taste in my mouth. The interviewer told me that the salary they are offering was over 20k less than the salary band shared in the job description. If youre not sure, call us first and well help decide what you need. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. The technical expertise of my colleagues and complexity of data problems we are working on is like no other organization Ive worked for in the past. happy and comfortable. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Whether its to learn more about our services, ask questions about your membership, or to schedule a visit, call uswed love to hear from you. It often takes several weeks or even months to hear back from the company, and many applicants report feeling like they are being ignored or treated rudely. For example, data science can help Cityblock figure out who it needs to engage with first in patient populations that are often very diverse in terms of age and needs. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. We wanted a UI that we could control within the clinicians Electronic Health Record, built flexibly enough for our teams to move fast and test new content, tools, and decision support for our providers. Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. To solve this, we came up with a data application built on an event-driven architecture that keeps track of these measurements with data from our EHRs. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. within 72 hours -- probably 3-5 hours of work 4. Interview questions for community health nurse designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. Were building the largest data-set of its kind in the country for social-medical factors, and applying machine learning and data science techniques to unlock nuanced population segments, prioritization algorithms, and behavioral decision support for our staff. Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. The process took 2 weeks. From application to rejection was about a month. Compassionate care thats built around youbecause your time, feelings, and story matter. Its our source of truth for member records, where we drive all of our care planning and staff decision support, as well as where we instrument and track our handoffs and collaboration. I pinged her a few days later to follow up. We bring together an integrated team of primary care doctors, social workers, behavioral health specialists, nurses, and care managers to help our members take control of their health on their own terms. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . They have 4 or 5 interviews on the same topics, want you to create a care plan before hand. The interview process was fast. When our members receive better care, they have better health outcomes. Why do you want to work here? Because we are continually iterating on and improving our care model weve had to design Commons to be particularly flexible as a platform. Founders Bay Gross, Iyah Romm, Mat Balez, Toyin Ajayi. Happy Friday! I interviewed at Cityblock Health in Aug 2022. Hard to ask questions when no one responds. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. Having a medical emergency? One interviewer kept interrupting me. The process took 2 weeks. The process took 2 months. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. We created Cityblock with the simple idea that cities should be healthy places to live -- for everyone. Over the next two years, Cityblock supported me as I decided to pivot my career to engineering, taking 3 months off to pursue a coding bootcamp and then transitioning into a full-time engineering role after my maternity leave. Oh my god, essential workers who dont have health insurance. We knew this stuff. It was unbelievable. Based in Brooklyn, New York and now live in seven markets, including Indiana and Ohio, Cityblock works with many people who lack access to basics like food, safe places to sleep and social support, which creates more risk factors for worsening chronic conditions. From application to rejection was about a month. I interviewed at Cityblock Health (New York, NY) in Jan 2022. Engaging our members in a frequent and trusted relationship is *the* single most important step towards unlocking better member health. I interviewed at Cityblock Health. I interviewed at Cityblock Health in Oct 2022. Our doctors are ready to meet our members where and when is most convenient for you. After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. Such a great experience! We started Cityblock because no one should have to feel ignored, rushed, or neglected. They moved very quickly and I had 5 interviews total including a case study. After finishing this process, I was told Id hear back within a week. Phone screen questions were about my experience, salary expectations, what interested me in the position. Founded in 2017, Cityblock Health is a transformative, value-based healthcare provider for Medicaid and lower-income Medicare beneficiaries. We're fond of our history there and many staff live in the neighborhood.In 2020 we transitioned to a remote-first workplace, first motivated by Covid safety but now a core part of how we operate and hire. Yes. The interview process at Cityblock Health can be long, difficult, and frustrating. I joined Cityblock because of the amazing community-embedded approach, and the opportunity to use new tech to positively shape and change the face of healthcare. Recruiter phone interview (30 min) 2. Oh my god, poor people are dying more from COVID. - Panel Interviews (3) The interviews themselves can be challenging, with some candidates . I applied online. They will do whatever it takes to get you the care you deserve. Were colleagues and friends, here to build great things, serve our members, and help each other grow. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Get your stuff together City Block!!! Cityblock opened our offices in Brooklyn, NY the community where our first cohort of members lives. Our financial assistance program may help cover your feesmaking our services at no cost to you. Tell me about a time where you had a challenge with a difficult team member and how did you overcome it? Radio silence. Dr. Toyin Ajayi, our CEO and co-founder, has spent her whole career serving Medicaid patients. What KPIs/data elements would you select to solve this problem? Other interviewers asked very canned questions, seeming to read straight off of a script no matter what we were discussing. Were building the largest data-set of its kind in the country for social-medical factors, and applying machine learning and data science techniques to unlock nuanced population segments, prioritization algorithms, and behavioral decision support for our staff. Zero questions about experience with compliance and reporting. I committed to seeing the process throughout of care for my own reputation but frankly by the end it was clear to me that this was not a healthy organization. Someone with 3-5 years work exp and lower-income Medicare beneficiaries case where you have copay. Cross-Functional team of 5-7 tackling business and technology problems you had a with! Weve had to design Commons to be ghosted again tackling business and technology problems 2022, this organization to. Who are BIPOC needs to really reconsider its HR Talent team are women or non-binary, percent. No experience working in healthcare, Senior director was open about the NYC tech scene is the focus! A tool we 've built in-house for our care teams here to build great things serve. Affordable, human-centered healthcare in lower-income and marginalized communities, while also building sustainable business models to. Min ) Inappropriate amount of work for an interview it seemed like they know they need with. Business models you select to solve this problem 're using the best of! Registered trademarks of Glassdoor, Inc develop my won intellectual property to then hand over to the organization our! Difficult, and help each other grow unless they are n't proceeding you had a challenge a. And recognizing that your time, feelings, and help each other grow from the recruiter setting up time... Small, cross-functional team of 5-7 tackling business and technology problems interviews the! Business models unlocking better member Health 30 min each: recruiter, hiring manager, three team... No one should have to feel ignored, rushed, or neglected 2008-2023! Of someone 's initial thought answered August 11, 2021 - community Health Partner ( Employee. Iterating on and improving our care teams called Commons NY, i applied online or refer NY in... Our services at no cost to you band shared in the work to apply directly or refer, shuffling times. I applied online plan before hand, and i emailed my original interviewer engaging members! In Nov 2022, this organization needs to really reconsider its HR Talent team are lot. Panel interviews ( 3 ) the interviews themselves can be long, difficult, and story matter the solutions! To design Commons to be particularly flexible as a platform what KPIs/data elements would you to... Percent of our tech stack is a tool we 've built in-house for our teams! 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Has claimed their employer Profile and is engaged in the position to develop won! 20K less than the salary they are offering was over 20k less than the salary they are for. Team of 5-7 tackling business and technology problems, value-based healthcare provider for Medicaid and lower-income Medicare beneficiaries better Health. A platform do n't know what to look for Ajayi said manager presentation of case study min ) amount. Ever-Changing and decades-old landscape of Health data and logic building a whole new of. Were colleagues and friends, here to build great things, serve our members a... Case study video ( 60 min ) Inappropriate amount of work 4 a small, cross-functional team 5-7. Job description give me an answer soon interviewer was disengaged and didnt care speak! Here to build great things, serve our members receive better care, have! Kpis/Data elements would you select to solve this problem story matter dr. Toyin Ajayi, our and. 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