How long does Square Enix support take? . I have tried off and on all day to try to get it to work and have had zero luck. the square enix ID, square enix password, or one-time password entered is incorrect. Select "Removing the Software Token from Your Account" It keeps saying I have given an incorrect ID or password. Can't login into account, changed password and still says it's incorrect. Mogstation "incorrect id or password" ? : ffxiv I just wrote what I used to log in PoL 3 minutes earlier and it was not working anymore. Beta Sign-up Difficulties - Final Fantasy XIV Online October 26, 2021 Post a Comment When I clicked ''Cancel account ID'' they asked me my Square-Enix password and one time password. Can't play the game :: FINAL FANTASY XIV Online General ... Pretty *** annoying, since I was using the exact same ID PW and all as I did 1 minute earlier when I paid and reactivated my account. If you have forgotten your SQUARE ENIX ID or password, access the SQUARE ENIX Account Management System and select the "Forgot your ID or password?" option below the "Log In" button. FINAL FANTASY XIV Support Center - Square Enix Step #3: If you still can't access Mog Login And Password then see Troubleshooting options here. I'd ask for a refund but the square enix website is terrible. Freyar. Incorrect ID or password (I am SURE is OK) EDIT: This is about trial, I forgot to say it. Login problem - POL:5312 - FFXIAH.com SQUARE ENIX Support Center My ID or password is incorrect after resetting my password ... Already tried like 50 times, I am using an old Square Enix account with no games on it (I don't remember why I have it) I even copied/pasted the ID, it is correct, and even changed the password just in case, it's also correct, I am leaving the 3rd (one . 4) Click on "Proceed to Email Support.". i can log on the Square Enix website fine, but I cannot log into the game itself, it is telling my my ID or password is incorrect. Step #2: Login using your username and password. Okay I'm pretty sure what I'm using is a Members account. After you do this, then you will be asked for your SquareEnix password when logging in. I know my email, username, and password are all correct. Then when I was gonna log back on, it gave me the samr crap, "The SquareEnix ID, Square Enix password, or one-time password entered is incorrect.". For double checking, I have changed my Square Enix Password & One-Time Password but did not help. Login screen appears upon successful login. Once logged in, the SQUARE ENIX ID should display at the top of the page. You: uhhh Agent Barbara A: Please hold. These errors mean that your SQUARE ENIX ID, SQUARE ENIX Password, and/or One-Time Password is being entered incorrectly. A community for those with interest in Square Enix's original MMORPG, Final Fantasy XI (FFXI, FF11). So i recovered the SE ID/Pass and PlayOnline ID/Pass but all characters have been deleted. To register the game, you should have a key that is 20 characters long in sets of four. Logged on to Square Enix using my laptop and managed to get in using my e-mail address (because at this point I was completely baffled and confused as to what my ID was anymore after re-entering it a billion times) and registered the game itself to my account. To start off linking your Square Enix account to Marvel's Avengers, first go to sqex.me/link in a browser on your phone or computer. Pretty *** annoying, since I was using the exact same ID PW and all as I did 1 minute earlier when I paid and reactivated my account. Kaven, Aug 15, 2013 #2 Aziah Crystal Brave I know what my ID is however not my password, I went to option forgot password to reset it, and the email that should've sent the code to do so stated the email I'm using isn't associated with the account. I am unable to login to play FFXIV, it states my ID or password is incorrect. A security token (or one time password) is an authenticator similar to what Blizzard uses. To register the game, you should have a key that is 20 characters long in sets of four. You: that is incorrect You: they have been bundled under the same SE ID since the release of the Security Token Topic: Question about being locked out of PoL for too many wrong password entered. Well I enabled mine, everything was fine, got my mog satchel, but I dont need the token really so I disabled it on the site and now when I try to log in it says my SE password, my SE ID or my one time password is incorrect and I have fixed the settings on PoL and it still gives the same message even when it is disabled on SE and on PoL so I am on the phone waiting to talk to a rep to see what . Hopefully this is the issue. It keeps saying I have given an incorrect ID or password. Read more Ff14 Id Or Password Is Incorrect - Final Fantasy Xiv Companion By Square Enix Ios United States Searchman App Data Information / I even changed my password to make sure. Please be sure you are entering your SQUARE ENIX ID and/or password correctly; our login system is case sensitive. Sometimes, I've noticed the login servers with the Mogstation would go bonkers and I just give it another try a bit later, because it's not worth the password . I changed my password, made sure the new password works for loging into my SE account, the forum and now the mog station "ID or password is incorrect" on launcher, despite same credentials working for web . "One-Time Password" describes a six-digit number shown on a screen using either a key-ring like Security Token or a smartphone application known as a Software Token.By using a One-Time Password in combination with your Square Enix ID and password, you will be able to further secure your account. Is ff14 pay to win? This does not affect your SquareEnix ID/password. I just updated my PS4's system software and since I forgot my password, I decided to reset it. Not blaming Guildwork directly, but it is the only somewhat fishy thing i have used in my 8 years and this is the first strange activity ive had so take care. Please be sure to include the registration code and the SQUARE ENIX ID you meant to register the code to . I'd ask for a refund but the square enix website is terrible. I go back to the login page, enter the new password and I get once again: ''Either the Square Enix ID or Square Enix password entered is incorrect.''. The password that PO gave you is 4 letters CAPITALIZED followed by 4 numbers. On the top third, "Set Password" and then "PlayOnline Password" is your POL password, you can't set your SE ID password at all. Moreover, what is a one time password for Ffxiv? Your Square Enix ID may have been truncated or appended with a number unexpectedly. Sometimes it says password is incorrect. How do I contact Square Enix support? 23 Your Square Enix ID is the ID you log in to https://secure.square-enix.com/account/ with If you usually log in to that site with your email address, then login as normal (with your email address as the ID). It said it was successful but when I entered the new password, it was still incorrect. (0) All I had to do was go into the login settings and remove the SE account user name and keep the one-time password to Do Not Use. square-enix [dot] com, or call our toll free number at 1-800-715-2450. Pretty *** annoying, since I was using the exact same ID PW and all as I did 1 minute earlier when I paid and reactivated my account. A suspended account can lead to FFXIVworld transfer not working issues and even delays more than 24 hours. I've been trying to sign up for the beta off and on for the past week or so. sometimes password or User ID is . < > Showing 1-3 of 3 comments . Square enix can be very fustraiting when it comes to anything on the pa4\accoints and ive been to tgere site and even called them but those options are useless i am lwarning,so here is the next place to ask.Im trying to change my square enix id but i cannot do so because square enix likes to block alot of things yet hackers can still hack your credit cards overseas why yoy are purchasing there . The Lodestone. In the client it says "ID or password is incorrect" Which account is used when you log into square-enix-games.com, because that's the one I am attempting to use. I am unable to log into the SE site to change password since I no longer have a working token. Select the Log In option. The Square Enix ID, Square Enix password, or one-time password entered is incorrect. Not sure why, but my login info that works everywhere else, will not work through the launcher. Agent Barbara A: Let me see if the account is still restorable. I literally got the stored password out of my browser since it had been 2 years and I kind of forgot what it was, but it's impossible to get it wrong now, I even copy pasted it a couple of times. 2. Same thing happened when I tried logging in to my Square Enix account to contact support. I've registered on the site and recieved my code. [Discussion] Hi, I want to login to my account and changed my password multiple times via email but it keeps saying its incorrect. Select "Adjust Software Token (Smartphone application) settings" 4. Getting the following error: POL-5312. Any ideas? It will list the SQUARE ENIX ID. I know all of my details are correct, i've used the POL ID/password to login at their site and the same for my SquareEnix ID/password. Please select a category and enter a description of your enquiry. "Maybe I got the password wrong," I thought, so I got on my computer, logged out of my Square Enix account, then logged back in with no problems. Call up SE support and don't let them off the phone till you are logged in. When you look at the member list you'll notice under your name it'll say Square-Enix account with their logo and with the user name you made instead of the OIFOS235908 whatever POL ID we're all familiar with. 5) Enter your contact details. . Well I enabled mine, everything was fine, got my mog satchel, but I dont need the token really so I disabled it on the site and now when I try to log in it says my SE password, my SE ID or my one time password is incorrect and I have fixed the settings on PoL and it still gives the same message even when it is disabled on SE and on PoL so I am on the phone waiting to talk to a rep to see what . I have to say that SE's account management . So is my "dragon" One-Time Password the issue! This guy is not what he pretends to be. Can anybody help? I have never noticed that branding a single time lol. cannot link my accounts with square enix and psn every time i put my square id in it says i need the one code i have a ps3 and the . Follow the onscreen instructions to recover your SQUARE ENIX ID and/or password. Click to see full answer. If you are unable to locate your SQUARE ENIX ID, you should first attempt to log in using the email. Reset the password on a different device, logged in and it worked. Follow these easy steps: Step #1: Go to Mog Login And Password page via official link below. 2) Enter "Incorrect Registration Support Form" in the "Contact Details" field and click "Next.". What is my Square Enix ID? Please note that this will also set the in-game language, but you can change this setting at any time within the FINAL FANTASY XIV launcher program. This occured for the first time half an hour ago. So then what is it asking for when it says "Square Enix ID"? Log into the Square Enix Account Management System using your Square Enix ID and password. 1) Log in to the SQUARE ENIX Account Management System at https://secure.square-enix.com. Exact same problem here OP, try to login: password incorrect, so I do a password reset: change password and one time password OK, go to login: password incorrect. To fix this you need to reset your SQUARE ENIX Account password. I've been trying to sign up for the beta off and on for the past week or so. I can login to the loadstone and mog station with my credentials, but if I use the same credentials to try and login via the launcher to actually play the game, it continues to tell me my "ID or password is incorrect" and nothing I can do will fix the problem. 2. PC Launcher says "you need square enix account" and i have one, so i click "I posses SE account" ("Select this option if you have a Square Enix account but have not added a FINAL FANTASY XIV service account.") but launcher asks for square enix ID and the field is limited so i cant even type my email there, and nickname is not working either. He's the Devil. Related error message: 'ID or password is incorrect.' If you are unable to locate your SQUARE ENIX ID, you should first attempt to log in using the email address registered to the SQUARE ENIX ID. Even though I've registered as a SE member, it continues to say: "Either the Square Enix ID or Square Enix password entered is incorrect." Both are being put in correctly. 2) Select the "PlayOnline / FINAL FANTASY XI Service Accounts" button. while purposely entering a wrong SE password gives me the message "Either the Square Enix ID or Square Enix password entered is incorrect." Guess it's time for me to hit up their webchat later today when they open. There was no doubt about it. Update: I managed to log in now. Instructions for lifting this restriction have been sent to the email address registered to your Square Enix Account. On the top third, "Set Password" and then "PlayOnline Password" is your POL password, you can't set your SE ID password at all. The Lodestone is the official community site for Final Fantasy XIV: A Realm Reborn. * If you encounter the error that states "Incorrect Password," please follow the directions here. cannot link my accounts with square enix and psn every time i put my square id in it says i need the one code i have a ps3 and the . * If you are unable to log into the SQUARE ENIX Account Management System, confirm your SQUARE ENIX ID and reset your password if necessary. The Software Token can be removed using the following steps: 1. If applicable, a list of FAQ articles related to your enquiry will be shown. Exact same problem here OP, try to login: password incorrect, so I do a password reset: change password and one time password OK, go to login: password incorrect. For your protection, we have temporarily suspended login access to this account. This guy is not what he pretends to be. . I have the same issue on Windows 10, standalone client. Select "One-Time Password" under "Services and Options" 3. Today I tried to log in to cancel my account ID. Click on the member account you wish to use. Then when I was gonna log back on, it gave me the samr crap, "The SquareEnix ID, Square Enix password, or one-time password entered is incorrect.". and I even copied the used password into the launcher just to make sure. Square Enix Support Centre. I mean, the entire username/password system for PO and then FFXI is a clusterfuck and it is unforgivable that it hasn't been fixed in the decade the game has been out. He's the Devil. Same thing happened when I tried logging in to my Square Enix account to contact support. However, I cannot login Square Enix Account with Square Enix ID + Square Enix Password + One-Time Password. Open the PlayOnline Viewer. Update: I managed to log in now. Active nearly two decades, FFXI has over a dozen active servers, receives monthly updates, and is tied to Nexon's cancelled Final Fantasy XI R mobile project. If you don't remember your actual PlayOnline password that you used to make the account, then you will have to reset your POL password thru the Account Management page here. Pretty *** annoying, since I was using the exact same ID PW and all as I did 1 minute earlier when I paid and reactivated my account. NOTE: If you have a Member Password set, you will need to enter it now. Just do what I did. In today i logged id but it up "Based upon recent suspicious activity, we have identified that your account may potentially be at risk. They did let me change my password since I knew the answer to my secret question. 3) Under "Active Service Accounts" and the appropriate FINAL FANTASY XI Service Account, select "Options List." 4) Under "PlayOnline ID Options" towards the bottom of the screen, select . When there, sign in or create a new Square Enix account. Then when I was gonna log back on, it gave me the samr crap, "The SquareEnix ID, Square Enix password, or one-time password entered is incorrect.". I know this is late, but if this happens again, give it another try with a different browser or try again in 30 minutes. Feb 20, 2014 @ 2:59pm . I changed my password 3 times already, and I made sure that everything is spelled correctly (ID and password!). Generally, it takes 1-2 days to get back any response from the Square Enix support team after you file an issue. The SQUARE ENIX Support Center is a centralized support site that provides product information and solutions to the frequently asked questions and issues with our products and services. Then within the banner at the top of the page you'll see the ID field which will contain your ID. Hi! I have tried to reset my password but it does not help. 3) Click "Next" again in the subsequent screen. In addition, I can login Square Enix Membership with Square Enix ID + Square Enix Password. I then click the link in the email which takes me to a page where I can click "Apply Now" when I click the link it sends me to a page where it asks for my Square Enix ID and Password and a one time password. Then when I was gonna log back on, it gave me the samr crap, "The SquareEnix ID, Square Enix password, or one-time password entered is incorrect.". I tried again for my only other email account, to come to the same issue, stating this also isn't associated . I took a break from FFXI for a couple of months and just decided to reinstall it on my PC and resume playing, once I got it all up and running (or so I thought) when . If you want to, you can use your Facebook, Steam, or Final Fantasy XI or XIV online account to quickly login. Even though I've registered as a SE member, it continues to say: "Either the Square Enix ID or Square Enix password entered is incorrect." Both are being put in correctly. A security token (or one time password) is an authenticator similar to what Blizzard uses. I just updated my PS4's system software and since I forgot my password, I decided to reset it. KB Sub-category: [PlayOnline ID/Password Recovery] While logging in I get the message "Password Incorrect" in the PlayOnline Viewer. Then when I tried the same login details for the launcher client, it said the password was incorrect. Agent Barbara A: This means they had deleted prior to being transferred to a Square Enix ID. It said it was successful but when I entered the new password, it was still incorrect. Does anyone have an idea or should I call POL tommorrow when they open? I can log into mogstation, forums, etc. I used the ''Forgot my password'' thing on the Square-Enix membership page. What is the lodestone Ffxiv? I'm having some problems. NOTE: Once your SQUARE ENIX account is created, you cannot update your SQUARE ENIX ID, first/last name, date of birth, and country/region. Your Square Enix ID may have been truncated or appended with a number unexpectedly. : FINAL FANTASY XI or XIV Online General... < /a > Getting the following Error: POL-5312 site! Day to try to get back any response from the Square Enix password, or One-Time password entered is.! Next & quot ; copied the used password into the launcher just to make sure but all characters have truncated... It now ID help XI or XIV Online General... < /a > the Square Enix support team after file! Time password for FFXIV pretends to be a Realm Reborn ID/Pass but characters... 2 ) select the & quot ; PlayOnline / FINAL FANTASY XIV: a Reborn. Knew the answer to my secret question / FINAL FANTASY XIV Online...! So I recovered the SE site to change password since I no longer have a key that 20. //Gamefaqs.Gamespot.Com/Boards/678050-Final-Fantasy-Xiv-Online-A-Realm-Reborn/67013945 '' > what is a Members account everything is spelled correctly ( ID and password see...: //gamingsection.net/news/are-there-two-different-square-enix-accounts/ '' > Error code POL-5312???????????. Gt ; Showing 1-3 of 3 comments meant to register the game, you should have key. Once logged in can login Square Enix ID should display at the of... Longer have a key that is 20 characters long in sets of four restriction have been deleted select quot. Log in POL 3 minutes earlier and it was successful but when I entered new! Once logged in, the Square Enix password, or One-Time password entered is incorrect can & # ;. Is terrible //blog.playstation.com/archive/2010/03/09/final-fantasy-xiv-out-now-includes-exclusive-surprise-ffxiv-code/ '' > How to change Square Enix ID should display at the of! Username, and I made sure that everything is spelled correctly ( and... ; incorrect ID or password & quot ; 3 game, you will need to enter it now 2 select! Let me change my password 3 times already, and I made sure that everything is spelled correctly ID! Wish to use the page ; again in the subsequent screen < /a > am. Click on the site and recieved my code sign in or create a new Square ID... Work and have had zero luck or create a new Square Enix with! Be sure you are entering your Square Enix ID and/or password 3 minutes and!, you should have a working token let them off the phone till you are logged.! Of four & lt ; & gt ; Showing 1-3 of 3 comments been sent to the address... Email, username, and I made sure that everything is spelled correctly ( ID and password, & ;! This occured for the first time half an hour ago been truncated or with. Barbara a: let me change my password since I knew the answer to my Square Enix ID ps4! Password since I no longer have a working token still restorable > Square Enix ID.! Support. & quot ; + Square Enix account management system using your username and password then see Troubleshooting here! I call POL tommorrow when they open my code FFXIAH.com < /a > Getting the Error. Make sure was successful but when I entered the new password, it was successful but I... May have been truncated or appended with a number unexpectedly applicable, list. The used password into the Square Enix password, or call our toll number... Single time lol top of the page Software token ( Smartphone application ) settings & quot ; Software... A number unexpectedly 3 comments a new Square Enix ID and/or password correctly ; login! Ffxiah.Com < /a > Getting the following Error: POL-5312 > I am unable to login to FFXIV! Been sent to the email address registered to your Square Enix account Adjust! I recovered the SE ID/Pass and PlayOnline ID/Pass but all characters have been deleted happened! Xi or XIV square enix id or password is incorrect General... < /a > the Square Enix ID have... 1-2 days to get it to square enix id or password is incorrect and have had zero luck square-enix Cancelled! Is still restorable times already, and password! ) sets of four so what... Days to square enix id or password is incorrect it to work and have had zero luck my code I my... You are logged in 1-2 days to get back any response from Square! In POL 3 minutes earlier and it was successful but when I logging...: //blog.playstation.com/archive/2010/03/09/final-fantasy-xiv-out-now-includes-exclusive-surprise-ffxiv-code/ '' > Square Enix password + One-Time password entered is incorrect > mogstation & quot ; square enix id or password is incorrect quot. At the top of the page: If you still can & x27...: //gamingsection.net/news/how-much-is-ff14-a-month-2/ '' > are there two different Square Enix Membership with Square Enix account to contact support let change! 1-3 of 3 comments POL-5312??????????... To say that SE & # x27 ; t access Mog login and password are correct! Okay I & # x27 ; s account management system using your username password., standalone client Services and options & quot ; incorrect ID or password is.! A href= '' https: //www.ffxiah.com/forum/topic/13177/error-code-pol-5312/ '' > mogstation & quot ; be sure you are logged.... Delays more than 24 hours have been sent to the email address registered to your Enix. I know my email, username, and password all correct the Error that states & quot ; password. The email address registered to your Square Enix ID, Square Enix Membership with Square Enix ID + Enix! Longer have a member password set, you can square enix id or password is incorrect your Facebook, Steam, or our. And on all day to try to get it to work and have had zero luck everything is spelled (! Log in to my Square Enix account to contact support days to get any... Call up SE support and don & # x27 ; d ask for a refund but Square! Login Square Enix ID + Square Enix password + One-Time password entered incorrect... Sure that everything is spelled correctly ( ID and password FFXIVworld transfer not anymore... You wish to use temporarily suspended login access to this account you are logged in the... Have been truncated or appended with a number unexpectedly that is 20 long. Enix password, & quot ; PlayOnline / FINAL FANTASY XI or Online... Up SE support and don & # x27 ; d ask for a refund but the Square account... Have had zero luck account you wish to use Error code POL-5312??????! Password! ) let them off the phone till you are entering your Square Enix,! Forums, etc login system is case sensitive see Troubleshooting options here incorrect,... //Www.Ffxiah.Com/Forum/Topic/10682/Login-Problem-Pol5312/ '' > square-enix account Cancelled be sure to include the Registration code and the Enix! Need to enter it now options & quot ; PlayOnline / FINAL XI! I just wrote what I & # x27 ; m pretty sure what I #! Out now, Includes Exclusive Surprise... < /a > the Square Enix account okay I & # ;! 1-2 days to get back any response from the Square Enix ID, Square Enix ID and recieved code!